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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Zheng-Yang “Yang” Zhao

Zheng-Yang “Yang” Zhao

July 1, 2025

5  out of  5
rating by Zheng-Yang “Yang” Zhao
"Big thanks to agent Tyler S on sorting things out"
We responded:
"Thank you for sharing your positive experience with Tyler. We're delighted to hear that he was able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any more questions or need further assistance, feel free to reach out."
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Trina Payne

June 27, 2025

5  out of  5
rating by Trina Payne
"Colter was so helpful. Saved me a bunch of money. Thanks Colter you rock dear."
We responded:
"Thank you, Trina, for sharing your positive experience with Colter. It's wonderful to hear that he was able to help you save money. Your feedback is greatly appreciated, and we're glad to have you as a valued customer."
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alene nussbaum

June 26, 2025

5  out of  5
rating by alene nussbaum
"Colter Nussbaum was very pleasant and professional. She was able to provide me a better quote for my insurance and helped me understand my policy. You rock girl!"
We responded:
"Thank you for the kind words Alene! We greatly appreciate it! -Tom"
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Peggy Rybicki

June 25, 2025

5  out of  5
rating by Peggy Rybicki
"I would like to give a big shout-out to Jess at State Farm. She was very helpful and informative. I will be in touch with her soon to do business."
We responded:
"Thank you so much for your kind words about Jess. We're delighted to hear that she was able to assist you effectively. We look forward to the opportunity to work with you soon. If there's anything else you need, feel free to reach out."
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Sherry Reitmyer

June 25, 2025

5  out of  5
rating by Sherry Reitmyer
"I called the agency and spoke with Jessie. I had several Questions and she was very helpful and pleasant to talk with. I thank her for her patience and willingness to help."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Jessie was able to assist you with your questions and provide the help you needed. We appreciate your kind words and your perfect rating. Your feedback motivates us to continue delivering excellent service."
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Tammy Bingham

June 25, 2025

5  out of  5
rating by Tammy Bingham
"Jess is top notch. The customer service I receive is the best!"
We responded:
"Thank you, Tammy, for sharing your experience with us. It's wonderful to hear that Jess provided you with exceptional customer service. We truly appreciate your feedback and your support means a lot to us. If there's anything else we can assist you with, please feel free to let us know."
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Joe Carrier

June 25, 2025

5  out of  5
rating by Joe Carrier
"talked to Jess recently and boy was i impressed with her knowledge! very friendly and very helpful! Thanks Pelham!"
We responded:
"Thank you, Joe, for sharing your experience with Jess. It's wonderful to hear that her knowledge and friendly assistance made such a positive impression. We appreciate your feedback and are glad to have been of help."
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Brooklynn Thompson

June 23, 2025

5  out of  5
rating by Brooklynn Thompson
"I've been really happy with my State Farm rep. They respond quickly and make sure I get exactly what I need without any hassle. The customer service is friendly and straightforward, making every interaction smooth. Overall, it's been a solid experience working with them."
We responded:
"Thank you, Brooklynn, for sharing your positive experience. It's wonderful to hear that our team has been responsive and helpful in meeting your needs. We're committed to providing friendly and straightforward service, and it's great to know that this has made your interactions with us smooth. Your feedback is greatly appreciated and motivates us to continue delivering solid experiences."
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Mohammed Amine Touhami

June 20, 2025

5  out of  5
rating by Mohammed Amine Touhami
"Tyler S was so helpful, the right man in the right exact place."
We responded:
"Thank you for sharing your feedback! It's wonderful to hear that Tyler S was able to assist you effectively. We appreciate your kind words and are glad to know you had a positive experience with our team. Your satisfaction is important to us, and we look forward to continuing to meet your insurance needs."
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Bikash Sahoo

June 17, 2025

5  out of  5
rating by Bikash Sahoo
"It was nice working with Colter, she is very friendly and helpful."
We responded:
"Thank you for sharing your positive experience with Colter. It's wonderful to hear that you found her friendly and helpful. We appreciate your feedback and look forward to continuing to assist you with your insurance needs."
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Michelle Carrier

June 14, 2025

5  out of  5
rating by Michelle Carrier
"Jess was great! She helped answer all of my questions, Tom's office is so professional, highly recommend!"
We responded:
"Thank you, Michelle, for sharing your positive experience with us. It's wonderful to hear that Jess was able to assist you effectively and that you found our office professional. Your recommendation means a lot to us, and we're glad to have met your expectations. We look forward to continuing to serve your insurance needs."
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Pat Stachowiak

June 14, 2025

5  out of  5
rating by Pat Stachowiak
"Jess is so helpful!"
We responded:
"Thank you, Pat, for sharing your positive experience with Jess. It's wonderful to hear that she was able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Michael Lamberjack

June 13, 2025

5  out of  5
rating by Michael Lamberjack
"Lauren Kim is top notch! Extremely knowledgeable, professional, and helpful. A huge asset!"
We responded:
"Thank you, Michael, for sharing your positive experience with Lauren Kim. It's wonderful to hear how knowledgeable, professional, and helpful she has been. Your feedback is greatly appreciated and reinforces our commitment to providing excellent service."
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Rabiya Tahir

June 12, 2025

5  out of  5
rating by Rabiya Tahir
"Colter was a great help while navigating through different options. She shared her own experience and was honest. Thank you!"
We responded:
"Thank you, Rabiya, for sharing your positive experience with Colter. It's wonderful to hear that she was able to assist you effectively and provide honest insights. Your feedback is greatly appreciated, and we're glad to know you felt supported while exploring your options."
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Michael Haynes

June 11, 2025

5  out of  5
rating by Michael Haynes
"Thanks to Xochiti Gutierrez for help with our auto insurance needs,( Sochi) was very pleasant, very knowledgeable and very efficient."
We responded:
"Thank you, Michael, for sharing your positive experience with us. We're delighted to hear that Xochiti Gutierrez was able to assist you effectively with your auto insurance needs. It's wonderful to know that her pleasant demeanor, knowledge, and efficiency made a difference for you. Your feedback is greatly appreciated."
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Josh Lanyon

June 11, 2025

5  out of  5
rating by Josh Lanyon
"He worked diligently to find me the best deal on my policy"
We responded:
"Thank you, Josh, for sharing your experience. It's great to hear that you found the effort to secure the best deal on your policy valuable. Your feedback is appreciated and helps us continue to provide excellent service."
Profile photo of Alexander Rodríguez

Alexander Rodríguez

June 11, 2025

5  out of  5
rating by Alexander Rodríguez
"Nick Vanhoose provided outstanding assistance with my renters insurance."
We responded:
"Thank you, Alexander, for sharing your experience with us. It's wonderful to hear that Nick Vanhoose provided you with outstanding assistance for your renters insurance. We appreciate your feedback and are delighted to know that our team is meeting your expectations. Your satisfaction is important to us, and we look forward to continuing to serve your insurance needs."
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Ty Benjaafar

June 11, 2025

5  out of  5
rating by Ty Benjaafar
"Tyler helped me start from scratch, every step of the way!"
We responded:
"Thank you, Ty, for sharing your experience! It's wonderful to hear that Tyler was able to assist you every step of the way. We appreciate your feedback and are delighted to know you had a positive experience with our team. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of John Krinitsky

John Krinitsky

June 11, 2025

5  out of  5
rating by John Krinitsky
"Just moved from Illinois to Michigan and I stopped by to see about getting my auto policy set up. Mel Mahmoud helped me and provided excellent customer service. She is knowledgeable about the products, thorough, and a pleasure to work with. I was already a State Farm customer in Illinois and I’m glad I came to this office to transfer my policies. Mel explained the subtle policy coverage differences between Illinois and Michigan - and she made sure that I got the protection I needed. I left this office today with such a positive feeling about my new insurance agency!"
We responded:
"Thank you for the kind words John! We appreciate your business. If you ever need anything contact us anytime. Thanks again, Tom"
Profile photo of Susan Long

Susan Long

June 10, 2025

5  out of  5
rating by Susan Long
"I have been a State Farm client since the 70's! Always have had excellent service. Recently, I've been working with Xochiti Gutierrez on moving to a new home. She was very helpful and kept in touch with me while I waited for my home to be completed."
We responded:
"Thank you, Susan, for your wonderful 5-star review! We’re thrilled to hear that you had a great experience with our team at our State Farm agency in Ann Arbor. We always strive to provide exceptional service for all your insurance needs. If you have any questions or need further assistance, please don’t hesitate to reach out. We look forward to serving you again! Thanks again! -Tom"
Profile photo of Ben Karr

Ben Karr

June 9, 2025

5  out of  5
rating by Ben Karr
"Zach Binder is awesome to work with. He specializes in car and home but also life insurance! Highly recommend."
We responded:
"Thank you, Ben, for sharing your positive experience with Zach Binder. It's great to hear that his expertise in car, home, and life insurance made such a strong impression. Your recommendation means a lot, and we're glad to have been able to assist you with your insurance needs."
Profile photo of Alex Maurer

Alex Maurer

June 9, 2025

5  out of  5
rating by Alex Maurer
"Tyler Schingeck was very helpful during the process"
We responded:
"Thank you, Alex, for sharing your positive experience with us. It's great to hear that Tyler was able to assist you effectively during the process. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Durai karthi keyan

June 5, 2025

5  out of  5
rating by Durai karthi keyan
"Thanks for all your support"
We responded:
"Thank you, Durai, for your kind words and perfect rating. It's wonderful to know that our support has met your expectations. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else you need, feel free to reach out."
Profile photo of Rahari Manana

Rahari Manana

June 3, 2025

5  out of  5
rating by Rahari Manana
"Colter is such a gem! I got my policies started with her recently, not only she was able to provide me with a better rate, but also made sure I had a better understanding of my coverages to better protect myself and my family. This agency is by far one of the best ones in the area!"
We responded:
"Dear Rahari, Thank you so much for your kind words! We’re thrilled to hear that Colter was able to assist you in finding the best rates and ensuring you have a solid understanding of your coverages. At our State Farm agency in Ann Arbor, we strive to provide exceptional service and support to our clients, and it’s wonderful to know that we’ve made a positive impact on your experience. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help protect what matters most to you and your family! Thanks again for your trust and support! Best regards, Tom Pelham State Farm Agent, Ann Arbor, MI"
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Annette Fisch

June 3, 2025

5  out of  5
rating by Annette Fisch
"Xochiti Gutierrez was very helpful when I could not find a way to enter information for an insurance renewal on State Farm ‘s app. This made the process much easier."
We responded:
"Dear Annette, Thank you for taking the time to leave us a review! We're so glad to hear that Xochiti was able to assist you with your insurance renewal and make the process easier for you. Our team is dedicated to providing exceptional service and support, and it's wonderful to know that we could help you navigate the app. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We’re here to help! Thank you for choosing our State Farm agency in Ann Arbor! Best regards, Tom Pelham State Farm Agent Ann Arbor Michigan "