State Farm® Insurance Agent Tom Pelham
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Barbara Kritt
June 5, 2026
"Devon provides great customer service."
"Thank you, Barbara, for taking the time to leave a review! We appreciate your kind words about Devon and are glad he was able to provide great customer service. At our State Farm office in Ann Arbor, Michigan, we strive to make insurance and financial services simple and personalized for every customer. Thank you for trusting our team, and please let us know if we can help with your auto, home, life, or financial service needs in the future. Thanks again, Tom"
Margaret Chesbrough
June 5, 2026
"I originally reached out just for an auto policy, but Josh was able to get me a great renter’s policy too. I’ll be switching from my current renter’s insurance over to State Farm - and save money in the process. Josh was super helpful and was able to explain some of the more complex nuances of insurance in a way that I could understand. Really appreciate it! Thanks so much Josh!"
"Thank you, Margaret, for sharing your experience. It's wonderful to hear that Josh was able to assist you with both your auto and renter’s policies, and that you found his explanations clear and helpful. We're delighted to know you're saving money by switching to State Farm. Your feedback is greatly appreciated, and we're here to help with any future insurance needs you may have."
Rachel Randall
June 4, 2026
"My husband and I had such a great experience working with Josh. He took the time to clearly explain every detail, making the entire process feel easy and stress-free. Not only is he extremely knowledgeable, but his personality really stood out—he’s personable, approachable, and genuinely cares about his clients. He helped us bundle our two vehicles and home insurance, saving us a substantial amount of money while ensuring we have the coverage we needed. What really stood out was his patience and professionalism throughout the entire process. Josh took the time to walk us through every step, thoroughly answering all of our questions, and made sure we understood all our options. Insurance can sometimes feel overwhelming, but Josh made the experience easy, stress-free, and surprisingly pleasant. His knowledge, attention to detail, and genuine commitment to helping his clients are truly exceptional. I highly recommend Josh to anyone looking for insurance coverage and outstanding customer service. Thank you for making the process so smooth and helping us save money!"
"Thank you, Rachel, for sharing your wonderful experience with Josh. It's fantastic to hear that he was able to make the process clear and stress-free for you and your husband. His dedication to providing knowledgeable and personable service is something we truly value. We're delighted that you're happy with the savings and look forward to continuing to assist you in the future. Your recommendation means a lot to us!"
Raymond Swart
June 4, 2026
"Always got it done and they inform you of all the best options"
"Thank you, Raymond, for sharing your experience. It's wonderful to hear that you found our team efficient and informative. Providing the best options for our customers is a top priority, and your feedback is greatly appreciated. If there's anything else we can assist you with, feel free to reach out."
Jaccob Colosky
June 4, 2026
"Great customer service on the phone! Very friendly and positive"
"Thank you, Jaccob, for sharing your experience! It's wonderful to hear that you found our customer service friendly and positive. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Zach Smith
June 3, 2026
"Zachary Binder provided incredible service from start to finish. He was comprehensive, inquisitive, prompt, and made the entire process much faster and smoother than I expected. He took the time to understand what I needed, answered my questions clearly, and made everything feel simple without any issues or complaints. I really appreciated how easy he made the whole process and would highly recommend him to anyone looking for a State Farm agent in Michigan."
"Thank you, Zach, for sharing your experience with us. It's wonderful to hear that Zachary Binder provided such exceptional service and made the process smooth and efficient for you. We appreciate your recommendation and are glad to know that all your questions were answered clearly. Your feedback is invaluable, and we're delighted to have met your expectations."
Kc Edwards
May 29, 2026
"I want to add an additional five stars to this man's rating cuz he was very helpful very respectful and he got the job done he should be employee of the month"
"Thank you so much, KC, for your amazing review and for taking the time to share your experience! We truly appreciate your kind words. Providing helpful, respectful, and personalized service is what we strive for every day at our State Farm agency, and we’re thrilled to hear that we were able to get the job done for you. Your feedback means a great deal to us, and we’ll be sure to share your recognition with the team. Thank you for trusting us with your insurance needs. We’re grateful for the opportunity to help protect what matters most and look forward to being here whenever you need assistance with your auto, home, life, or business insurance. Thanks again for the five-star review and for being a valued part of our State Farm family!"
Montez Newkirk
May 29, 2026
"Gray service and nice . And very helpful"
"Thank you, Montez, for sharing your positive experience with us. We're delighted to hear that you found our service helpful and appreciated the quality of our assistance. Your feedback is invaluable and motivates us to continue providing excellent service."
Jennifer Rodriguez
May 28, 2026
"Josh was so helpful and was able to get me best insurance policy for my family. He was kind and answered all my question and made whole switch over to state farm stress free. Thank you very much!"
"Thank you, Jennifer, for sharing your experience. It's wonderful to hear that Josh was able to assist you in finding the best insurance policy for your family and make the transition to State Farm smooth and stress-free. Your feedback is greatly appreciated, and we're glad to have you with us."
Dvon johnson
May 28, 2026
"Best auto company right now tom got me a low and perfect plan to covers all my needs thanks. Help me sort things out with my bill.Very fast and easy and she was very nice Xochitl (so-chee)"
"Thank you, Dvon, for sharing your feedback. It's great to hear that our team was able to find a plan that suits your needs. Your satisfaction is important to us, and we appreciate your support. If there's anything more we can do to enhance your experience, please let us know."
Sonya Harrison
May 27, 2026
"The agents are very helpful and always willing to make sure you understand and aware of what’s going with your account and what’s new and happening in the insurance industry. I appreciate each agents there, Xochitl is always pleasant, friendly and supportive."
"Thank you, Sonya, for sharing your positive experience with us. It's wonderful to hear that our agents have been helpful and informative. We truly appreciate your kind words and your trust in our team. Your feedback motivates us to continue providing excellent service."
Eliza Austic
May 26, 2026
"Exceptional customer service. He took the time to research and answer all my questions."
"Thank you for taking the time to leave us such a great review. "
JD Webb
May 26, 2026
"Nicholas was helpful and took care of everything I needed"
"Thank you, JD, for sharing your positive experience. It's great to hear that Nicholas was able to assist you effectively and meet your needs. Your feedback is greatly appreciated, and we're glad to have been of service."
Ryan Cohn
May 24, 2026
"Super responsive and helpful! Xochitl Gutierrez addressed all of my questions and took care of everything I needed."
"Thank you, Ryan, for sharing your positive experience with us. It's wonderful to hear that Xochitl Gutierrez was able to assist you effectively and address all your questions. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Matthew
May 21, 2026
"Nick was professional, polite, and promptly able to help me with what I needed! I would highly recommend working with him."
"Thank you, Matthew, for sharing your positive experience with Nick. It's wonderful to hear that he was professional, polite, and prompt in assisting you. Your recommendation means a lot to us, and we're glad to have met your expectations. If there's anything else you need, feel free to reach out."
Brad Stark
May 21, 2026
"Set up our new insurance policies quickly and made sure we were well informed along the way. Colter was a delight to work with!"
"Thank you, Brad, for sharing your experience with us. It's wonderful to hear that Colter was able to assist you efficiently and keep you informed throughout the process. We appreciate your feedback and are glad to have you as part of our community."
Kendall Schmidt
May 20, 2026
"It was a pleasure working with you today."
"Thank you, Kendall, for sharing your positive experience. It's great to hear that working with us was a pleasure. Your feedback is truly appreciated, and we're glad to have been able to assist you. If there's anything else you need, feel free to reach out."
Ern Bell
May 19, 2026
"I came in the office needing to sign some paperwork. Plus I need some information on different options on my car insurance. She was very knowledgeable and she explained everything clearly. I feel like it was a very good experience. Thank you for your help with my insurance needs…."
"Thank you, Ern, for sharing your experience. It's great to hear that you found the visit helpful and that everything was explained clearly. We're glad to have been able to assist with your insurance needs. Your feedback is appreciated, and we're here whenever you need further assistance."
Mary Meyers
May 19, 2026
"Josh made the process of changing insurance easy, saved us money on bundled insurance."
"Thank you, Mary, for sharing your experience. It's wonderful to hear that Josh was able to make the process smooth and help you save money with bundled insurance. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, please let us know."
Theresa Uscinowicz
May 16, 2026
"Hi Zichitsl and team provided excellent service. My car passed away not from an accident but just old. They were very helpful getting a new car started theresa u"
"Hi Theresa, thank you for the wonderful review! We’re so glad Zach and our team could help you transition smoothly when your old car finally retired. Helping drivers in Ann Arbor quickly get the auto insurance coverage they need for a new vehicle is something we take pride in. We truly appreciate you trusting our State Farm team for your vehicle and property insurance, and we’re always here if you need anything. Welcome to the new car, and thanks again for choosing our Ann Arbor office! — The State Farm Team, Ann Arbor"
Shirako Noir
May 14, 2026
"Great customer service and very helpful"
"Thank you, Shirako, for sharing your positive experience. It's wonderful to hear that you found our customer service great and helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Alyssa McPeek
May 12, 2026
"Nicholas was so helpful and professional while assisting me with adding a new vehicle to my policy. Every question was answered and he worked quickly to get my policy up and going."
"Thank you, Alyssa, for sharing your experience. It's wonderful to hear that Nicholas was able to assist you effectively with adding your new vehicle to your policy. We're glad he could answer all your questions and ensure everything was set up promptly. Your feedback is greatly appreciated."
Aaron Fields
May 7, 2026
"Team helps me out all the time with my car needs. Fantastic branch to work with and get help from!"
"Thank you, Aaron, for sharing your experience with us. It's wonderful to hear that our team has been able to assist you with your car needs. We truly appreciate your kind words and are delighted to know that you find our branch fantastic to work with. Your feedback motivates us to continue providing excellent service."
Patricia Clark
May 7, 2026
"The entire Team at Tom Pelham State Farm are amazing. Lauren has managed my account well, helping add vehicles to my policy family while keeping my rates affordable. Entire team is absolutely fantastic, friendly, and knowledgeable. All things great describe my interactions with all members of the Tom Pelham State Farm Team Members."
"Thank you for your business and the kind words Patricia. We appreciate it! Thanks again, Tom"
Cindy Gardner
May 6, 2026
"Always great to work with"
"Thank you, Cindy, for your kind words and the perfect rating. It's wonderful to hear that you find working with us to be a great experience. Your feedback is truly appreciated, and we're here to assist you whenever you need."