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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Todd Landers

October 19, 2026

5  out of  5
rating by Todd Landers
"Chris was great to work with! He helped get my son transferred from an out-state-policy to MI with no hiccups at all."
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Lonnie Smothers

October 15, 2026

5  out of  5
rating by Lonnie Smothers
"I had an excellent experience working with Lindsay at State Farm! She provided outstanding customer service, was professional, helpful, and made sure all my questions and concerns were taken care of. I’m extremely satisfied with the service she provided and truly appreciate the time and effort she put into helping me.

Lindsay went above and beyond to make the experience a positive one, and I would absolutely recommend her to anyone looking for reliable, friendly, and professional insurance service. If you’re looking for a great insurance team, I highly recommend visiting this State Farm location and asking for Lindsay. She’s a true asset to the team, and I couldn’t be happier with the service I received!"
We responded:
"Thank you for sharing your wonderful experience with Lindsay at our State Farm office. It's fantastic to hear that she provided outstanding customer service and addressed all your questions and concerns. Your recommendation means a lot, and we're delighted to know that Lindsay's professionalism and dedication made your experience a positive one. We appreciate your kind words and look forward to continuing to serve your insurance needs with the same level of excellence."
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Brenndon Heron

October 9, 2026

5  out of  5
rating by Brenndon Heron
"Josh helped me out amazingly! He knows how to be funny and productive it felt like I was talking with a genuine human being willing to help me get the best deal he could for me."
We responded:
"Hi Brenndon, thank you so much for the 5-star review! We are thrilled to hear that Josh provided such a great, genuine experience and found you the best insurance prices for your needs. Providing helpful, productive service is exactly what we strive for here at our Ann Arbor State Farm agency. We appreciate your support and look forward to handling all your future auto and home insurance needs!"
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Blake Johnson

October 9, 2026

5  out of  5
rating by Blake Johnson
"Chris helped me switch insurance, great experience. Thank you"
We responded:
"Hi Blake, thank you so much for the 5-star review! We are so glad Chris could make the process of switching your auto and home insurance smooth and hassle-free. Finding our clients reasonable insurance prices while providing top-tier service is what we love to do. Thanks for choosing our Ann Arbor State Farm team to protect what matters most!"
Profile photo of _ Angie

_ Angie

October 7, 2026

5  out of  5
rating by _ Angie
"Zach was incredibly helpful. He helped me switch from my old car to my new vehicle, painlessly, in one simple call. I thought I would have to add the new vehicle until I sold the other one for a few weeks, but Zack informed me that I could simply switch them, and that State Farm would cover my old car for thirty days, as a Courtesy, until the transactions were complete, and emailed me my new documents for the Secretary of State, for my new title. He made everything so easy. I really appreciated how fast, convenient, and friendly Zach was!"
We responded:
"Thank you, Angie, for sharing your experience with Zach. It's great to hear that he made the process of switching vehicles seamless and convenient for you. Providing fast and friendly service is a priority, and it's wonderful to know that Zach was able to assist you effectively. Your feedback is greatly appreciated and helps us continue to deliver exceptional service."
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Isabelle Eng

October 7, 2026

5  out of  5
rating by Isabelle Eng
"Chris has been helpful and patient with my questions. He has good knowledge about the different insurance products."
We responded:
"Thank you, Isabelle, for sharing your experience. It's wonderful to hear that Chris was able to assist you effectively with his knowledge and patience. Your feedback is greatly appreciated and helps us continue to provide excellent service. If you have any more questions or need further assistance, feel free to reach out."
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Danielle Weber

September 29, 2026

5  out of  5
rating by Danielle Weber
"Lindsey @ State Farm was so easy to work with and very patient with all of my questions!"
We responded:
"Thank you, Danielle, for sharing your experience with Lindsey at State Farm. It's wonderful to hear that she made the process easy and took the time to address all your questions. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Cynthia Schooley

September 24, 2026

5  out of  5
rating by Cynthia Schooley
"We spoke with Chris today. So patient and explained everything thoroughly. Highly reccommend him for all your insurance needs. He is amazing!"
We responded:
"Thank you, Cynthia, for sharing your experience with Chris. It's wonderful to hear that he was patient and thorough in explaining everything. Your recommendation means a lot, and we're delighted to know you found his assistance amazing. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Hanna Bynum

September 24, 2026

5  out of  5
rating by Hanna Bynum
"I have had some issues with my policy and I had the pleasure working with Josh Kuck. He helped me understand more of my policy and even made my experience better with State Farm. He was patient and understanding."
We responded:
"Thank you, Hanna, for your fantastic 5-star review! We're delighted to hear that your experience with Tom Pelham - State Farm Insurance Agent met your expectations. Providing exceptional service is our priority, and your feedback motivates us to continue delivering quality assistance. If you have any questions or need further support, feel free to reach out. Your satisfaction is important to us, and we're here to help with all your insurance needs."
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Mrmagu Bl

September 23, 2026

5  out of  5
rating by Mrmagu Bl
"Big shoutout to Josh and Devon at State Farm they helped me get a cheaper rate with more coverage thanks guys"
We responded:
"Thank you for sharing your positive experience with Josh and Devon at our agency. It's great to hear they were able to assist you in finding a more affordable rate with increased coverage. Your feedback is invaluable and motivates us to continue delivering exceptional service."
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Mercedes shelton

September 22, 2026

5  out of  5
rating by Mercedes shelton
"Tom Pelham was amazing.... he was very patient understanding and the conversation was great! He wasnt rude and he helped me alot yesterday. Im truly happy and satisfied with my state farm insurance agent! 😁💯🫶"
We responded:
"Thank you, Mercedes, for sharing your experience with the team. It's wonderful to hear that you found the interaction patient and understanding. Providing excellent service and support is our priority, and we're delighted to know you're happy and satisfied with your State Farm insurance experience. Your feedback is greatly appreciated!"
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Margaret McCall

September 21, 2026

5  out of  5
rating by Margaret McCall
"Chris was incredibly helpful!"
We responded:
"Thank you, Margaret, for sharing your positive experience with Chris. It's wonderful to hear that his assistance made a difference for you. We aim to provide exceptional service to all our customers, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out."
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Gloria Hamstra

September 18, 2026

5  out of  5
rating by Gloria Hamstra
"Josh was Very patient and helpful as I am a new driver
He was very thorough going through the policies and what they entail until we found what was right for me"
We responded:
"Thank you, Gloria, for sharing your experience with Josh. It's wonderful to hear that he was patient and thorough in helping you navigate your options as a new driver. We aim to provide clear and comprehensive guidance to ensure you find the right policy. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
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Christine Muchanic

September 17, 2026

5  out of  5
rating by Christine Muchanic
"Chris was super helpful and responsive."
We responded:
"Thank you, Christine, for sharing your experience with us. It's wonderful to hear that Chris was helpful and responsive during your interaction. Providing excellent service is our priority, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out."
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William Koelsch

September 17, 2026

5  out of  5
rating by William Koelsch
"Chris made the process of setting up our policy for homeowners, auto, and life insurance very easy. He was very thorough when explaining things and made sure we understood and were comfortable with the coverages we put in place. There were no sales tactics or pressure to add additional coverages. He even took a call after normal work hours to help us finalize our policy when we were on a tight timeline! Thanks Tom Pelham State Farm Agency and special thank you to Chris for just being all around awesome to work with!"
We responded:
"Thank you, William, for sharing your experience with us. It's wonderful to hear that Chris made the process of setting up your homeowners, auto, and life insurance policies straightforward and stress-free. Ensuring that our customers fully understand their coverage options is a top priority, and it's great to know Chris was able to assist you effectively, even beyond regular hours. Your feedback is greatly appreciated, and we're delighted to have been able to support you with your insurance needs."
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Tiffany Southworth

September 17, 2026

5  out of  5
rating by Tiffany Southworth
"I cannot say enough wonderful things about Chris at State Farm! We recently found ourselves in a situation where I had inherited a home and needed to get the property properly insured. At the same time, my fiancé and I were looking at combining our auto insurance and wanted to find the best options for bundling everything together.

Our first quote from another company came back much higher than we expected, so we decided to shop around—and I am so glad we did!

Chris did an incredible job helping us navigate home, auto, and life insurance and finding coverage that made sense for our situation. He was patient, knowledgeable, and took the time to make sure we actually understood our coverage and options rather than simply telling us what we needed.

If you're looking for an insurance agent who will actually take the time to get to know you, explain your options, and help you protect what matters most, I highly recommend Chris. We couldn't be happier with our experience!"
We responded:
"Thank you for sharing your experience with Chris at State Farm. It's great to hear how he was able to assist you with your insurance needs, especially during such an important time. Navigating home, auto, and life insurance can be complex, and it's wonderful to know that Chris provided the guidance and support you needed. Your recommendation means a lot, and we're delighted to have been able to help you find the right coverage. Your satisfaction is our priority, and we appreciate your feedback."
Profile photo of Janel Hunter

Janel Hunter

September 14, 2026

5  out of  5
rating by Janel Hunter
"I had a great experience working with Lindsey Roe! She was professional, knowledgeable, friendly, and made the entire process easy and stress-free. Lindsey was very responsive and took the time to answer all of my questions. I truly appreciate her excellent customer service and would highly recommend her!"
We responded:
"Thank you, Janel, for sharing your positive experience with Lindsey Roe. It's wonderful to hear that she provided professional, knowledgeable, and friendly service, making the process easy and stress-free for you. We are delighted that Lindsey was able to address all your questions and deliver excellent customer service. Your recommendation means a lot, and we appreciate your feedback."
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Kayla McAleenan

September 13, 2026

5  out of  5
rating by Kayla McAleenan
"Worked with Chris to obtain quotes for multiple types of policies. He was really helpful in finding the policy that fit our needs."
We responded:
"Thank you, Kayla, for sharing your experience. It's wonderful to hear that Chris was able to assist you in finding the right policies to meet your needs. Providing helpful and personalized service is a top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, we're here to help."
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Joyce Dockstader

September 10, 2026

5  out of  5
rating by Joyce Dockstader
"Chris answered all my ?S and was very polite."
We responded:
"Thank you, Joyce, for sharing your experience. It's wonderful to hear that Chris was able to assist you effectively and courteously. Providing excellent service is a top priority, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out."
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Brandon Johnston

September 9, 2026

5  out of  5
rating by Brandon Johnston
"Josh was very helpful and informative. Usually no one could beat our previous insurance provider price wise until now, after being informed about life insurance policies and getting a thorough quote from Josh, we happily switched to State Farm. We would absolutely recommend Josh as your agent ☺️"
We responded:
"Thank you, Brandon, for sharing your experience. It's wonderful to hear that Josh was able to provide you with the information and service you needed to make the switch to State Farm. We're delighted that you found a policy that fits your needs and appreciate your recommendation. Your feedback is invaluable and helps us continue to deliver exceptional service."
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Phil Brooks

September 9, 2026

5  out of  5
rating by Phil Brooks
"Josh Kuck is very professional and got me set up with everything I needed after moving to Michigan."
We responded:
"Thank you, Phil, for your perfect rating! It's wonderful to know that you had a positive experience with our insurance services. We strive to provide exceptional support and are delighted to see that reflected in your feedback. Your satisfaction is our top priority, and we look forward to continuing to meet your insurance needs."
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Jay Money

September 9, 2026

5  out of  5
rating by Jay Money
"Lindsey Roe was phenomenal she answered every question that I had in a genuine way I would recommend her and the company to anybody with insurance needs."
We responded:
"Thank you for sharing your experience with Lindsey Roe. It's wonderful to hear that she was able to address all your questions genuinely. Your recommendation means a lot and reinforces our commitment to providing excellent service. We appreciate your feedback and look forward to assisting with any future insurance needs."
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Mrs. Trowbridge

September 8, 2026

5  out of  5
rating by Mrs. Trowbridge
"We’ve been with this branch for over ten years and we absolutely appreciate their studious coverage and diligent care our way.
They always make any transaction with them seamless and they are great at their job making our experiences pleasant … Chris is a dependable representative in all times of need . Also nick has been a great advisor when we travel.
Thanks State Farm and Tom Pellon’s office with a special gratitude to Chris!"
We responded:
"Thank you for sharing your experience with our team. It's wonderful to hear that you've appreciated our coverage and care over the years. We're delighted that Chris has been dependable and that Nick has provided valuable advice for your travels. Your feedback is invaluable to us, and we're grateful for your continued support."
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Dan Carlson

August 28, 2026

5  out of  5
rating by Dan Carlson
"I recently purchased auto insurance. Then I needed renters insurance. Lindsey Page was delightful. Very detailed and handled everything. You have a winner in Lindsey."
We responded:
"Thank you, Dan, for sharing your experience with us. It's wonderful to hear that Lindsey provided such detailed and attentive service for your auto and renters insurance needs. We strive to offer exceptional service, and it's great to know Lindsey made a positive impact. Your feedback is greatly appreciated and helps us continue to deliver outstanding support."
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Drew Good

August 28, 2026

5  out of  5
rating by Drew Good
"I had a pretty frustrating experience with State Farm yesterday while trying to get insurance finalized on a new vehicle. I had difficulty getting ahold of anyone when I needed help, and it was becoming a real headache trying to get everything handled while also working.
Lindsey completely turned that experience around today. She was responsive, helpful, and took ownership of getting everything taken care of. She made the process easy and restored a lot of my confidence in the agency after the frustration I had the day before.
Great customer service deserves recognition, especially when someone steps in and fixes a situation that didn't start out well. Lindsey did exactly that. Very appreciative of her help today and would absolutely recommend working with her."
We responded:
"Thank you for sharing your experience. It's important to us that our customers feel supported, and we're sorry to hear about the initial challenges you faced. We're delighted to know that Lindsey was able to assist you effectively and turn the situation around. Her dedication to providing excellent service is truly commendable. Your feedback is invaluable, and we appreciate your recommendation. If you have any further questions or need assistance in the future, please feel free to reach out."