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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Darryl Owens

August 20, 2025

5  out of  5
rating by Darryl Owens
"Xochiti was very helpful and patient with me while completing my forms she is simply the best!! Customer service is back!!! Darrell Powell."
We responded:
"Thank you, Darryl, for sharing your positive experience with us. It's wonderful to hear that Xochiti was able to assist you effectively and provide the level of service you deserve. We appreciate your feedback and are delighted to know that our customer service met your expectations. Your satisfaction is our priority, and we look forward to continuing to serve you."
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Shannon Whetstone Mescher

August 15, 2025

5  out of  5
rating by Shannon Whetstone Mescher
"The folks at State Farm, especially Colter, have been so responsive and helpful with our insurance needs. Definitely 5 stars!"
We responded:
"Thank you, Shannon, for sharing your positive experience with us. It's wonderful to hear that Colter and the team have been responsive and helpful with your insurance needs. Your feedback and 5-star rating mean a lot to us. We're committed to providing excellent service and are glad to know we're meeting your expectations."
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Anu Datta

August 14, 2025

5  out of  5
rating by Anu Datta
"We’ve used State Farm for many years here in California so despite the lure of online app-based options for our daughter’s rental insurance we sought out a local agent that could quickly help us, knowing that they would be a great option as she requires more services in the future. This team did not disappoint. Fast acting, responsive to questions, excellent follow up. And they are down the street in case she needs to chat. Fantastic. Thanks Colter. I’m glad we found you."
We responded:
"Thank you, Anu, for sharing your experience with us. It's wonderful to hear that our team was able to meet your expectations and provide the support you were looking for. We appreciate your trust in us for your daughter's rental insurance needs and are pleased to know that Colter and the team were able to assist you effectively. We're here to help whenever you need us and look forward to continuing to serve your family in the future."
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Daniel Lee

August 14, 2025

5  out of  5
rating by Daniel Lee
"I had a fantastic experience working with Zach Binder to get renters insurance for my first apartment! He was incredibly helpful, patient, and kind throughout the whole process. Zach took the time to explain my options clearly, answer all of my questions, and make sure I felt confident in my decision. I truly appreciate his support and would highly recommend him to anyone looking for insurance help"
We responded:
"Thank you, Daniel, for sharing your experience with Zach. It's wonderful to hear that he was able to assist you so effectively with your renters insurance. We strive to provide clear and supportive service, and it's great to know Zach made you feel confident in your decision. Your recommendation means a lot to us, and we're here to help with any future insurance needs you may have."
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Shalaycia Settles

August 14, 2025

5  out of  5
rating by Shalaycia Settles
"I love Zach from State Farm he gave me a great deal for my auto insurance I would 10/10 recommend he was really nice he became my 5 minute friend and the interaction was really genuine as well great guy overall"
We responded:
"Thank you for sharing your experience with Zach. It's wonderful to hear that he provided you with a great deal and made the interaction enjoyable and genuine. Your recommendation means a lot, and we're glad to have been able to assist you with your auto insurance needs. If there's anything else we can do for you, please let us know."
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Zach C.

August 6, 2025

5  out of  5
rating by Zach C.
"I have been working with Zach for the last few years and he has been able to help me with everything from car insurance to renters. Anytime I need something he responds fast and efficient. Couldn't be happier with the service I have been provided!"
We responded:
"Thank you for sharing your positive experience. It's wonderful to hear that Zach has been able to assist you efficiently with your insurance needs over the years. Your satisfaction is important to us, and we're glad to know you're happy with the service provided."
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Wei Yang

August 4, 2025

5  out of  5
rating by Wei Yang
"Colter Foster is the reason we switched from AAA to State Farm. She is so pleasant and helpful!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Colter made such a positive impact and contributed to your decision to switch to State Farm. Your feedback is greatly appreciated, and we're delighted to have you as part of our community."
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Ben Rossi

August 4, 2025

5  out of  5
rating by Ben Rossi
"Tyler S. Was very helpful, and to the point."
We responded:
"Thank you, Ben, for sharing your feedback. It's great to hear that Tyler was helpful and direct in assisting you. We appreciate your perfect rating and are glad to know you had a positive experience with our team. Your satisfaction is important to us, and we look forward to continuing to serve your insurance needs."
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CL Smoothie

July 23, 2025

5  out of  5
rating by CL Smoothie
"I had the pleasure of working with Lauren and highly recommend her and Tom Pelham's team at State Farm. Lauren demonstrated exceptional knowledge and a deep understanding of complex insurance matters, including nuanced and advanced questions to ensure I purchase the right product. Lauren takes the time to thoroughly research every detail to ensure the best possible outcome. Lauren explains intricate concepts in a way that’s clear and easy to understand, always keeping me informed without overwhelming me. She is patient and always ready to answer follow-up questions thoughtfully. She genuinely cares and takes the time to understand personal concerns and priorities. I felt heard, valued, and supported every step of the way."
We responded:
"Thank you so much for sharing your experience with Lauren and our team. It's wonderful to hear how her expertise and dedication made such a positive impact on your insurance journey. We strive to ensure our clients feel informed and supported, and it's great to know that Lauren was able to provide that level of service. Your feedback is truly appreciated and motivates us to continue delivering exceptional service."
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C M

July 22, 2025

5  out of  5
rating by C M
"Tyler S. helped me switch coverages and he was absolutely amazing - he explained everything really well and I don't think I've ever worked with someone so responsive and helpful."
We responded:
"Thank you for sharing your experience with Tyler. It's wonderful to hear that he was able to assist you so effectively and provide clear explanations throughout the process. Your feedback is greatly appreciated and will be shared with Tyler and the team. We're delighted to know that you found the service responsive and helpful."
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Bubbles M

July 21, 2025

5  out of  5
rating by Bubbles M
"Colter was a huge help and made the process super smooth. She explained insurance details clearly, followed through on actionable items, and made sure that things were completed on time. We really appreciate this outstanding service!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Colter was able to assist you effectively and make the process smooth. We are delighted that you appreciated the clear explanations and timely follow-through. Your feedback is greatly valued, and we're pleased to have provided you with outstanding service."
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Paul Celano

July 19, 2025

5  out of  5
rating by Paul Celano
"I have asked Zach many questions and he always answers in a knowledgeable and easy way. He explains it in a way that everyone understands."
We responded:
"Thank you, Paul, for sharing your positive experience with Zach. It's great to hear that his explanations are clear and helpful. Your feedback is greatly appreciated and encourages us to continue providing excellent service."
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Zekai Zhang

July 18, 2025

5  out of  5
rating by Zekai Zhang
"Foster is a really nice lady, she replies email very quick."
We responded:
"Thank you for sharing your positive experience with Foster. It's wonderful to hear that her quick email responses have made a difference for you. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Yang duo

July 17, 2025

5  out of  5
rating by Yang duo
"I just wanted to say a big THANK YOU to Colter for being so incredibly helpful and kind throughout my leasing process! He was always patient with my questions, responded quickly, and made everything feel smooth and easy—even during such a busy season."
We responded:
"Thank you so much for sharing your experience! It's wonderful to hear that Colter was able to assist you so effectively during your leasing process. We strive to provide the best service possible, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out."
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Maggie

July 16, 2025

5  out of  5
rating by Maggie
"Colter was great! I'm glad I made the call and switched. I'm very happy w how she helped me, and made the process very easy and pleasant."
We responded:
"Thank you, Maggie, for sharing your experience with us. It's wonderful to hear that Colter was able to assist you so effectively and make the process smooth and enjoyable. Your satisfaction is very important to us, and we're delighted to know you're happy with your decision to switch. We appreciate your feedback and look forward to continuing to serve you."
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Chelsey Johnson

July 15, 2025

5  out of  5
rating by Chelsey Johnson
"I cannot recommend Zach Binder - State Farm Insurance Agent highly enough! Zach made the entire process of switching my auto insurance and getting life insurance coverage seamless and stress-free. Not only did he help me find more affordable insurance rates, but he also took the time to walk me through every detail so I felt confident in my coverage. Zach was always responsive, professional, and incredibly kind—plus, he made the experience fun! If you’re looking for a reliable, knowledgeable, and genuinely helpful insurance agent in Michigan, Zach is your guy. Whether it's car insurance, life insurance, or bundling policies to save money, Zach Binder at State Farm is the best in the business. Highly recommend giving him a call if you want great service and great savings!"
We responded:
"Thank you for sharing your experience with Zach. It's wonderful to hear that he made the process of switching your auto insurance and obtaining life insurance coverage seamless and stress-free. It's great to know that Zach's responsiveness, professionalism, and kindness stood out to you, and that he was able to make the experience enjoyable. Your recommendation means a lot, and it's clear that Zach is committed to providing excellent service and savings. We appreciate your feedback and are glad to have you as a satisfied customer."
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Doris C

July 11, 2025

5  out of  5
rating by Doris C
"Tyler V was great!"
We responded:
"Thank you for sharing your feedback, Doris. It's wonderful to hear that Tyler V provided you with great service. Your satisfaction is very important to us, and we appreciate you taking the time to let us know about your experience."
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Mihaela Johnson

July 10, 2025

5  out of  5
rating by Mihaela Johnson
"Perfect communication. Personalized insurance plan."
We responded:
"Thank you, Mihaela, for your wonderful feedback. It's fantastic to hear that you appreciated the communication and the personalized insurance plan. Your satisfaction is very important to us, and we're glad to have met your expectations. If you ever have any questions or need further assistance, feel free to reach out."
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Courtney Katich

July 9, 2025

5  out of  5
rating by Courtney Katich
"This was genuinely the best customer service experience I’ve ever had. Tom made me feel completely comfortable asking questions and took the time to walk me through every step without making me feel rushed or judged. He worked hard to meet my needs and helped tailor a plan that fit my situation—and even managed to make me laugh a few times along the way. What stood out most was that it didn’t feel like “a business talking to a customer.” It felt like a person talking to a person. That human connection means so much—especially when doing something as overwhelming as getting insurance for the first time on your own. I left the conversation not only with the coverage I needed, but with more confidence in myself. Can’t recommend him highly enough!"
We responded:
"Thank you so much for sharing your experience. Your recommendation means a lot to us, and we're grateful for your trust."
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swan k

July 7, 2025

5  out of  5
rating by swan k
"Colter was a great help. They followed up with me about adding a policy just when I needed it! They were very patient and guided me through what I needed to do and honestly did most of it themselves. They provided great service and were polite and very helpful."
We responded:
"Thank you for sharing your experience with Colter. It's wonderful to hear that they were able to assist you effectively and provide the guidance you needed. Your feedback is greatly appreciated, and we're glad to know that you received the service and support you were looking for. If there's anything else you need, feel free to reach out."
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Zheng-Yang “Yang” Zhao

July 1, 2025

5  out of  5
rating by Zheng-Yang “Yang” Zhao
"Big thanks to agent Tyler S on sorting things out"
We responded:
"Thank you for sharing your positive experience with Tyler. We're delighted to hear that he was able to assist you effectively. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If you have any more questions or need further assistance, feel free to reach out."
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Trina Payne

June 27, 2025

5  out of  5
rating by Trina Payne
"Colter was so helpful. Saved me a bunch of money. Thanks Colter you rock dear."
We responded:
"Thank you, Trina, for sharing your positive experience with Colter. It's wonderful to hear that he was able to help you save money. Your feedback is greatly appreciated, and we're glad to have you as a valued customer."
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alene nussbaum

June 26, 2025

5  out of  5
rating by alene nussbaum
"Colter Nussbaum was very pleasant and professional. She was able to provide me a better quote for my insurance and helped me understand my policy. You rock girl!"
We responded:
"Thank you for the kind words Alene! We greatly appreciate it! -Tom"
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Peggy Rybicki

June 25, 2025

5  out of  5
rating by Peggy Rybicki
"I would like to give a big shout-out to Jess at State Farm. She was very helpful and informative. I will be in touch with her soon to do business."
We responded:
"Thank you so much for your kind words about Jess. We're delighted to hear that she was able to assist you effectively. We look forward to the opportunity to work with you soon. If there's anything else you need, feel free to reach out."
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Sherry Reitmyer

June 25, 2025

5  out of  5
rating by Sherry Reitmyer
"I called the agency and spoke with Jessie. I had several Questions and she was very helpful and pleasant to talk with. I thank her for her patience and willingness to help."
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Jessie was able to assist you with your questions and provide the help you needed. We appreciate your kind words and your perfect rating. Your feedback motivates us to continue delivering excellent service."