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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Janel Hunter

Janel Hunter

September 14, 2026

5  out of  5
rating by Janel Hunter
"I had a great experience working with Lindsey Roe! She was professional, knowledgeable, friendly, and made the entire process easy and stress-free. Lindsey was very responsive and took the time to answer all of my questions. I truly appreciate her excellent customer service and would highly recommend her!"
We responded:
"Thank you, Janel, for sharing your positive experience with Lindsey Roe. It's wonderful to hear that she provided professional, knowledgeable, and friendly service, making the process easy and stress-free for you. We are delighted that Lindsey was able to address all your questions and deliver excellent customer service. Your recommendation means a lot, and we appreciate your feedback."
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Kayla McAleenan

September 13, 2026

5  out of  5
rating by Kayla McAleenan
"Worked with Chris to obtain quotes for multiple types of policies. He was really helpful in finding the policy that fit our needs."
We responded:
"Thank you, Kayla, for sharing your experience. It's wonderful to hear that Chris was able to assist you in finding the right policies to meet your needs. Providing helpful and personalized service is a top priority, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, we're here to help."
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Joyce Dockstader

September 10, 2026

5  out of  5
rating by Joyce Dockstader
"Chris answered all my ?S and was very polite."
We responded:
"Thank you, Joyce, for sharing your experience. It's wonderful to hear that Chris was able to assist you effectively and courteously. Providing excellent service is a top priority, and your feedback is greatly appreciated. If you have any more questions or need further assistance, feel free to reach out."
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Brandon Johnston

September 9, 2026

5  out of  5
rating by Brandon Johnston
"Josh was very helpful and informative. Usually no one could beat our previous insurance provider price wise until now, after being informed about life insurance policies and getting a thorough quote from Josh, we happily switched to State Farm. We would absolutely recommend Josh as your agent ☺️"
We responded:
"Thank you, Brandon, for sharing your experience. It's wonderful to hear that Josh was able to provide you with the information and service you needed to make the switch to State Farm. We're delighted that you found a policy that fits your needs and appreciate your recommendation. Your feedback is invaluable and helps us continue to deliver exceptional service."
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Phil Brooks

September 9, 2026

5  out of  5
rating by Phil Brooks
"Josh Kuck is very professional and got me set up with everything I needed after moving to Michigan."
We responded:
"Thank you, Phil, for your perfect rating! It's wonderful to know that you had a positive experience with our insurance services. We strive to provide exceptional support and are delighted to see that reflected in your feedback. Your satisfaction is our top priority, and we look forward to continuing to meet your insurance needs."
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Jay Money

September 9, 2026

5  out of  5
rating by Jay Money
"Lindsey Roe was phenomenal she answered every question that I had in a genuine way I would recommend her and the company to anybody with insurance needs."
We responded:
"Thank you for sharing your experience with Lindsey Roe. It's wonderful to hear that she was able to address all your questions genuinely. Your recommendation means a lot and reinforces our commitment to providing excellent service. We appreciate your feedback and look forward to assisting with any future insurance needs."
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Mrs. Trowbridge

September 8, 2026

5  out of  5
rating by Mrs. Trowbridge
"We’ve been with this branch for over ten years and we absolutely appreciate their studious coverage and diligent care our way.
They always make any transaction with them seamless and they are great at their job making our experiences pleasant … Chris is a dependable representative in all times of need . Also nick has been a great advisor when we travel.
Thanks State Farm and Tom Pellon’s office with a special gratitude to Chris!"
We responded:
"Thank you for sharing your experience with our team. It's wonderful to hear that you've appreciated our coverage and care over the years. We're delighted that Chris has been dependable and that Nick has provided valuable advice for your travels. Your feedback is invaluable to us, and we're grateful for your continued support."
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Dan Carlson

August 28, 2026

5  out of  5
rating by Dan Carlson
"I recently purchased auto insurance. Then I needed renters insurance. Lindsey Page was delightful. Very detailed and handled everything. You have a winner in Lindsey."
We responded:
"Thank you, Dan, for sharing your experience with us. It's wonderful to hear that Lindsey provided such detailed and attentive service for your auto and renters insurance needs. We strive to offer exceptional service, and it's great to know Lindsey made a positive impact. Your feedback is greatly appreciated and helps us continue to deliver outstanding support."
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Drew Good

August 28, 2026

5  out of  5
rating by Drew Good
"I had a pretty frustrating experience with State Farm yesterday while trying to get insurance finalized on a new vehicle. I had difficulty getting ahold of anyone when I needed help, and it was becoming a real headache trying to get everything handled while also working.
Lindsey completely turned that experience around today. She was responsive, helpful, and took ownership of getting everything taken care of. She made the process easy and restored a lot of my confidence in the agency after the frustration I had the day before.
Great customer service deserves recognition, especially when someone steps in and fixes a situation that didn't start out well. Lindsey did exactly that. Very appreciative of her help today and would absolutely recommend working with her."
We responded:
"Thank you for sharing your experience. It's important to us that our customers feel supported, and we're sorry to hear about the initial challenges you faced. We're delighted to know that Lindsey was able to assist you effectively and turn the situation around. Her dedication to providing excellent service is truly commendable. Your feedback is invaluable, and we appreciate your recommendation. If you have any further questions or need assistance in the future, please feel free to reach out."
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Amber Dulimba

August 28, 2026

5  out of  5
rating by Amber Dulimba
"Colter has assisted me with multiple polices and most recently with getting pet insurance. She is knowledgeable and it is always a pleasure talking to her. She is very quick with response time and very personable. I highly recommend!"
We responded:
"Thank you, Amber, for sharing your experience with Colter. It's wonderful to hear how knowledgeable and personable she has been in assisting you with your policies, including pet insurance. Your recommendation means a lot, and we're glad to know that Colter's quick response time and friendly service have made a positive impact. We look forward to continuing to serve your insurance needs."
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Julie Zahm

August 27, 2026

5  out of  5
rating by Julie Zahm
"I've been with this agency for several years now. I really appreciate everything they do for me. Today I worked with Ally and she was such a big help adding my vehicle to my policy. They are wonderful 👍. Thank you for everything. 8/27/2026. Today I worked with Devon Zachow adding a vehicle to my policy. He was AWESOME!! He worked with me to get everything taken care of with the change I needed. He was such a nice young man and very kind person in general. He was very knowledgeable about the insurance. I have recommended people to this particular office (Tom Pelham-State Farm, Ann Arbor, MI) many times and I will continue to do that. Thank you Devon Zachow, you are the best."
We responded:
"Thank you, Julie, for sharing your experience with us. It's great to hear that Ally was able to assist you effectively with adding your vehicle to your policy. We're grateful for your continued trust over the years and are always here to help with any of your insurance needs. Your kind words mean a lot to us!"
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Niko Sahakian

August 26, 2026

5  out of  5
rating by Niko Sahakian
"Josh was very helpful and walked me through the whole process. Wouldn’t be able to do it without him and made everything so much smoother."
We responded:
"Thank you, Niko, for sharing your experience with Josh. It's wonderful to hear that he was able to guide you through the process and make everything smoother. Your feedback is greatly appreciated and helps us continue to provide excellent service. If you have any more questions or need further assistance, feel free to reach out."
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Sarah B

August 26, 2026

5  out of  5
rating by Sarah B
"My parents have enlisted the services of this office for a number of years. At my most recent visit, Lindsey R. was extremely helpful, patient, and professional in answering all of my questions."
We responded:
"Thank you, Sarah, for sharing your experience. It's wonderful to hear that Lindsey R. was able to assist you with such professionalism and patience. We value your family's long-term relationship with our office and are committed to providing the same level of service. Your feedback is greatly appreciated and helps us continue to serve our customers effectively."
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Matthew Konja

August 26, 2026

5  out of  5
rating by Matthew Konja
"Colter was great!"
We responded:
"Thank you, Matthew, for sharing your experience with Colter. It's wonderful to hear that you had a positive interaction. Providing excellent service is our priority, and your feedback motivates us to continue delivering quality support. If you have any more thoughts or need assistance in the future, feel free to reach out."
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D N

August 22, 2026

5  out of  5
rating by D N
"Had a great conversation with Josh and transferred my auto and home to State Farm! Lower premium and more coverage. Can't beat that! Thanks Josh!!"
We responded:
"Thank you for sharing your experience with us! It's wonderful to hear that Josh was able to assist you in transferring your auto and home insurance to State Farm while providing you with a lower premium and more coverage. We strive to offer the best service and value to our customers, and your feedback is greatly appreciated. If you have any further questions or need assistance, feel free to reach out."
Profile photo of Cindy Payne

Cindy Payne

August 21, 2026

5  out of  5
rating by Cindy Payne
"Colter had been amazing helping us get started on our auto and renters policy
She is so nice to work with very professional yet very down to earth also which makes it very nice to communicate.
Thanks Colter as state farm."
We responded:
"Thank you, Cindy, for sharing your positive experience with Colter. It's wonderful to hear that you found the process of starting your auto and renters policy both professional and personable. We strive to make communication as seamless and pleasant as possible, and your feedback reinforces our commitment to this goal. Your satisfaction is important to us, and we appreciate you taking the time to share your thoughts."
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Lounest Christophe

August 20, 2026

5  out of  5
rating by Lounest Christophe
"Tom pelham"
We responded:
"Thank you for your fantastic review! It's great to know that your experience with Tom Pelham - State Farm Insurance Agent was a positive one. We are committed to providing excellent service and appreciate your feedback. If you have any further questions or need assistance, feel free to reach out."
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Kathya Sifuentes

August 20, 2026

5  out of  5
rating by Kathya Sifuentes
"Xochitl helped me to get my daughter’s renters insurance in place, she is super kind to work with, patient, and knowledgeable. Highly recommend working with her for all insurance matters."
We responded:
"Thank you, Kathya, for sharing your positive experience with Xochitl. It's wonderful to hear that she was able to assist you with your daughter's renters insurance and that you found her to be kind, patient, and knowledgeable. Your recommendation means a lot, and we're glad to have been able to help with your insurance needs."
Profile photo of andreina torres

andreina torres

August 19, 2026

5  out of  5
rating by andreina torres
"10/10 HIGHLY recommend Josh! 🙌 He was absolutely amazing. This was my first time financing a car, and I was nervous because I had never had insurance before and wasn’t sure how high the price would be. Josh worked with me, made the process so easy, and helped me get a GREAT deal! Couldn’t be happier with my experience.‼️❤️"
We responded:
"Thank you, Andreina, for sharing your experience with us! It's wonderful to hear that Josh was able to assist you so effectively during your first car financing journey. We understand how daunting it can be to navigate insurance for the first time, and we're delighted that Josh made the process smooth and helped you secure a great deal. Your recommendation means a lot to us, and we're glad to have been part of your positive experience. If you have any more questions or need further assistance, feel free to reach out."
Profile photo of Lisa Grzybowski

Lisa Grzybowski

August 19, 2026

5  out of  5
rating by Lisa Grzybowski
"I am so happy about the service I received from Josh and he saved me a ton of money for my auto insurance. I have been a customer of State Farm for over 20 years and I am very satisfied with this company."
We responded:
"Hi Lisa! Thank you for the amazing 5-star review. We’re so happy Josh was able to help you save a ton on your auto insurance—and we really appreciate you sharing that you’ve been with State Farm for 20+ years. Your loyalty means a lot to us! We’re here anytime you need us. 😊🚗Thank you again for your business! -Tom"
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Jennifer Honeysette

August 19, 2026

5  out of  5
rating by Jennifer Honeysette
"Such an enjoyable experience working with Josh. You have heart!"
We responded:
"Thank you, Jennifer, for sharing your experience with Josh at our agency. It's wonderful to hear that you had such an enjoyable time working with him. We strive to provide heartfelt service to all our clients, and your feedback is greatly appreciated. If there's anything else we can assist you with, feel free to reach out. Your satisfaction is our priority!"
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David Schneider

August 18, 2026

5  out of  5
rating by David Schneider
"Chris Lipari was very helpful"
We responded:
"Thank you, David, for sharing your positive experience with Chris. It's wonderful to hear that Chris was able to provide the assistance you needed. We strive to offer exceptional service to all our clients, and your feedback is greatly appreciated. If you have any further questions or need assistance, feel free to reach out. Your satisfaction is our priority."
Profile photo of Crystal Martinez

Crystal Martinez

August 12, 2026

5  out of  5
rating by Crystal Martinez
"Lindsey help us figure out the problem we were having with our policy and she went above and beyond when some did not, I would definitely recommend dealing with Lindsay. She is great customer service skills, and a Bubbly personality recommend 10 out of 10"
We responded:
"Thank you, Crystal, for sharing your positive experience with Lindsey. It's wonderful to hear that she was able to assist you effectively with your policy and provide exceptional service. Her dedication and bubbly personality truly make a difference. We appreciate your recommendation and are delighted to have you as a valued customer. Your feedback motivates us to continue delivering outstanding service."
Profile photo of William Young

William Young

August 11, 2026

5  out of  5
rating by William Young
"I was helped by Lindsey Roe who from the very start was very welcoming and eager to help! She had answers to all my questions and I received everything I needed in a very timely manner. As someone in his early 20s who is new to the "renters insurance" world, Lindsey made the whole process very simple and easy to understand, walking me through step-by-step! Truly appreciate the time she gave me!"
We responded:
"Thank you for sharing your experience with us! It's wonderful to hear that Lindsey provided such welcoming and knowledgeable assistance. We're glad she could make the process of understanding renters insurance straightforward and stress-free for you. Your feedback is invaluable, and we're pleased to know that you felt supported throughout. We appreciate your trust in us and look forward to continuing to meet your insurance needs."
Profile photo of Sydney Tarrh

Sydney Tarrh

August 10, 2026

5  out of  5
rating by Sydney Tarrh
"Had a very productive and helpful conversation with Josh! He explained everything in detail and answered my many questions"
We responded:
"Thank you for sharing your experience, Sydney. It's wonderful to hear that Josh was able to provide detailed explanations and address all your questions effectively. We always aim to offer clear and helpful guidance to our clients. Your feedback is greatly appreciated and helps us continue to deliver excellent service."