State Farm® Insurance Agent Tom Pelham
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Scott Felts
April 2, 2026
"I had a great experience working with Zach Binder. He is incredibly knowledgeable, patient, and took the time to explain all my options in a way that was easy to understand. I never felt pressured—just genuinely supported in finding the right coverage for my needs. What really stood out was his responsiveness and attention to detail. Any questions I had were answered quickly, and he made the whole process smooth and stress-free. It’s clear he truly cares about his clients and goes the extra mile. I highly recommend him to anyone looking for reliable, trustworthy insurance guidance!"
Austin Slemp
March 31, 2026
"Josh made it simple and quick to save money on insurance over the competition with better coverage. Highly recommend!"
"Thank you, Austin, for sharing your experience! It's great to hear that Josh was able to help you save money while providing better coverage. Your recommendation means a lot to us, and we're glad to have you as a valued customer. If you ever have any questions or need further assistance, feel free to reach out."
Renee Faulkner
March 30, 2026
"Tyler Valdez did an amazing job setting me and my sister up with auto insurance. He was very kind and helpful!"
"Thank you, Renee, for sharing your experience with Tyler. It's wonderful to hear that he was able to assist you and your sister with setting up auto insurance and that you found his service kind and helpful. Your feedback is greatly appreciated, and we're glad to have you as part of our community."
Anton Britting
March 30, 2026
"Helpful and professional"
"Thank you, Anton, for your kind words and the perfect rating. It's wonderful to know you found our service helpful and professional. Your feedback is greatly appreciated and motivates us to continue providing excellent service. If there's anything else we can assist you with, please feel free to reach out."
Josh Bird
March 30, 2026
"Great customer service!"
"Thank you, Josh, for your wonderful feedback! It's fantastic to hear that you had a great experience with our customer service. We always strive to provide the best support possible, and your positive review means a lot to us. If there's anything else we can assist you with, feel free to reach out."
Brent Clark
March 27, 2026
"Always friendly and helpful spoke with Angel Mcgrif and she answered all my questions and was 100% nice on the phone. I recommend Tom Pelham insurance agency they're super people"
"Thank you for the kind words Brent. We appreciate it! -Tom"
Lindsay
March 25, 2026
"I don't live in ann arbor, I live in West Michigan. After receiving text messages offering to help me set up an insurance policy on my vehicle, I finally chose to give this office a call. The text messages came from Tom Pelham's office, but Josh K was the man who helped me out, and when I say I couldn't have asked for a better experience, I mean it. Josh was personable, empathetic, straightforward and honest. He was such a great agent, he *almost* sold me on life insurance 😅 My car and renters insurance policy was set up almost immediately (with a great rate!!!) all processes were explained clearly and he gave me plenty of breathing room to ask questions, even if they were repetitive. I've dealt with other state farm offices/agents and in the end they always left me with a terrible feeling after. Josh was wonderful and I'm so grateful to have been able to set up my policy with him. Thank you so much."
"Thank you for sharing your experience with us. It's fantastic to hear that Josh provided you with such excellent service and made the process of setting up your car and renters insurance so smooth and clear. We're glad to know that you felt comfortable asking questions and that you received a great rate. Your feedback is greatly appreciated, and we're grateful for the opportunity to assist you with your insurance needs."
Darryl Owens
March 25, 2026
"Xochiti was very helpful and patient with me while completing my forms she is simply the best!! Customer service is back!!! Darrell Powell."
"Thank you, Darryl, for sharing your positive experience with us. It's wonderful to hear that Xochiti was able to assist you effectively and provide the level of service you deserve. We appreciate your feedback and are delighted to know that our customer service met your expectations. Your satisfaction is our priority, and we look forward to continuing to serve you."
Alex
March 24, 2026
"I have multiple polices with Tom since a few years ago when I decided to switch from a different agent. Tom and his team are always professional, helpful, and knowledgeable. They’re very quick and responsive when I have questions or need to make changes to my policies, which saves me a lot of time and energy. Shout out to both Zach and Colter, who have been extremely helpful :) highly recommend them ;)"
"Thank you, Alex, for sharing your experience with us. It's wonderful to hear that the team, including Zach and Colter, have been able to provide you with the professional and responsive service you deserve. Your recommendation means a lot, and we're glad to have made managing your policies easier for you. Your feedback is greatly appreciated!"
Karl Sullivan
March 24, 2026
"This office has been great...they really care and are very good at what they do... thank you for years of quality service...."
"Thank you, Karl, for sharing such positive feedback. It's wonderful to hear that you've had a great experience with our office and that our team's dedication has made a difference for you. Your support over the years means a lot to us, and we're grateful for the opportunity to serve you."
Courtney Katich
March 23, 2026
"Tom was incredibly helpful and professional while also being genuinely kind and understanding. I was feeling really stressed about my policy and unsure what my options were, but he took the time to clearly explain everything and made sure I understood the timeline and possibilities without making me feel judged or rushed. He was personable, patient, and compassionate, and I left the conversation feeling much more at ease. It’s rare to feel supported like that when dealing with insurance, and I truly appreciated the experience. Highly recommend working with Tom."
"Thank you so much for sharing your experience. Your recommendation means a lot to us, and we're grateful for your trust."
Paul Bowling
March 23, 2026
"Tyler Valdez was incredibly helpful in guiding me through the process of selecting the right insurance plan. He goes above and beyond to ensure his clients are well taken care of. His extensive knowledge, combined with his calm and patient approach, made everything easy to understand. I was so impressed that I even recommended him to my mother for her insurance needs. I highly recommend Tyler to anyone looking for reliable and knowledgeable insurance assistance."
"Thank you, Paul, for sharing your experience with Tyler. It's wonderful to hear how his expertise and dedication made the process of selecting an insurance plan smooth and understandable for you. Your recommendation to your mother speaks volumes, and we're grateful for your trust in our services. Tyler and the team are committed to providing the best support possible, and your feedback is truly appreciated."
Becky Morrin
March 22, 2026
"10/10 would recommend Zach Binder!"
"Thank you, Becky, for your wonderful feedback! It's fantastic to hear that Zach provided you with such a positive experience. Your recommendation means a lot to us, and we're glad to have met your expectations. If there's anything else we can assist you with, feel free to reach out."
Amanda Williams
March 20, 2026
"Zach made shopping for insurance a breeze. Thorough, prompt and informal. I will not go anywhere else."
"Thank you, Amanda, for sharing your experience with us. It's wonderful to hear that Zach made the process of shopping for insurance easy and enjoyable for you. We appreciate your trust and are delighted to have you as a valued customer. Your feedback motivates us to continue providing excellent service."
Grant Davis
March 19, 2026
"The agent I talk to, Xochitl, was incredibly helpful and was able to explain insurance in a way I could understand."
"Thank you for sharing your experience, Grant. It's wonderful to hear that Xochitl was able to assist you effectively and make the complexities of insurance more understandable. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Jan Guldi
March 18, 2026
"Very knowledgeable and helpful."
"Thank you, Jan, for your kind words and the perfect rating. It's wonderful to hear that you found the service knowledgeable and helpful. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Ken Nemerovski
March 17, 2026
"Xochitl provided exceptional service from the first phone call to completing the paperwork in her office. I recommend her without any reservation."
"Thank you, Ken, for sharing your experience with us. It's wonderful to hear that Xochitl provided exceptional service throughout your interaction. Your recommendation means a lot, and we're glad to have met your expectations. We look forward to continuing to assist you with your insurance needs."
Aaron Davis
March 17, 2026
"Tyler contacted me in regards to a quote... with his prompt service and exceptional customer service, he gained me as a customer. Amazing guy to do buisness with! Thank you sir!"
"Thank you, Aaron, for sharing your experience with Tyler. It's wonderful to hear that his prompt and exceptional service made such a positive impression. We're delighted to have you as a customer and appreciate your kind words. Your feedback means a lot to us!"
Greg Richman
March 17, 2026
"Xochitl was vary patient with me ,while fulfilling the needs of what i requested for,acquiring the vehicle coverage . Great problem solving skills along with excellent customer relations."
"Thank you, Greg, for sharing your experience. It's wonderful to hear that Xochitl provided you with the patience and problem-solving skills you needed while acquiring your vehicle coverage. Your feedback is greatly appreciated and will be shared with the team. We're glad to have met your expectations and look forward to assisting you in the future."
Anthony Lovill
March 17, 2026
"I had a great experience working with Alexandra L. She took the time to review my policies and found several ways to lower my costs without sacrificing coverage. Super helpful, responsive, and easy to work with. Highly recommend if you’re looking to save money and better understand your options!"
"Thank you, Anthony, for sharing your positive experience with Alexandra. It's wonderful to hear that she was able to help you lower your costs while maintaining your coverage. We're glad to know she made the process easy and informative for you. Your recommendation means a lot to us, and we appreciate your feedback!"
Casey Downer
March 16, 2026
"Tom’s Office Manager, Lauren, is absolutely a gem! I had a billing issue on one of my policies and Lauren worked for three months to get it fixed. She is outstanding and I highly recommend Tom Pelham‘s office to everyone!"
"Thank you so much for sharing your positive experience with our team! We're delighted to hear that Colter was able to assist you so effectively. Your recommendation means a lot to us, and we're grateful for your support. If you ever need further assistance, we're here to help."
David Goldfarb
March 16, 2026
"I worked with Colter. She did an excellent job assisting me with my car insurance, renter’s insurance, and umbrella policy. I had an extremely smooth process obtaining these policies after I moved to Michigan. Thanks again, Colter!"
"Hi David, Thank you so much for your kind words! We’re thrilled to hear that Colter provided you with excellent service and made the process of obtaining your car insurance, renter’s insurance, and umbrella policy smooth and easy after your move to Michigan. At our State Farm agency in Ann Arbor, we pride ourselves on delivering personalized support and helping our customers find the right coverage to fit their needs. We appreciate your trust and look forward to assisting you with your insurance needs in the future! If you ever have any questions or need further assistance, don’t hesitate to reach out to Colter or our team. Thanks again for choosing State Farm! Best regards, Tom Pelham State Farm Agent – Ann Arbor, MI"
Belinda Terrell
March 13, 2026
"They were very Awesome in answering my questions and anything else that I needed to know! Yeah"
"Thank you, Belinda, for sharing your experience! It's wonderful to hear that all your questions were answered and that you found the support you needed. Your feedback is greatly appreciated."
Breanna Cannon
March 12, 2026
"This was my first time working with Zach, and I was really impressed. He was not only professional and knowledgeable, but also genuinely fun to talk to, which made the whole experience a lot more enjoyable. He took the time to look for discounts that others hadn’t found, and that alone showed me he actually cares about helping his clients. I really appreciated how helpful and easy to work with he was, and I’d definitely recommend him to anyone looking for a great insurance agent."
"Thank you so much for sharing your experience with Zach. It's wonderful to hear how he made the process enjoyable and went the extra mile to find discounts for you. Your recommendation means a lot, and we're glad to know Zach's efforts made a positive impact. We appreciate your feedback and look forward to continuing to serve you."
Victoria Lopez
March 11, 2026
"Every experience I have had with this team has been professional, friendly and so incredibly comfortable! I have no worries when it comes time to ask questions or add to my policies. Colter, Tom and his team are the best! I am thankful for the ease they provide."
"Thank you for the review! We appreciate it -Tom"