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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Likhitha Suggala

Likhitha Suggala

August 7, 2026

5  out of  5
rating by Likhitha Suggala
"I've had a great experience working with Devon. They were knowledgeable, responsive, and took the time to explain all of my coverage options without any pressure. They made the process simple and helped me find a policy that fit both my needs and my budget. Whenever I've had questions, they've been quick to respond and genuinely helpful. I highly recommend them to anyone looking for excellent customer service and reliable insurance guidance."
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frankie c

August 7, 2026

5  out of  5
rating by frankie c
"Josh was very kind and stayed in the phone with me while I looked through and signed all the paperwork."
We responded:
"Hi Frankie, thank you so much for the 5-star review! The team at Tom Pelham State Farm Insurance Agent here in Ann Arbor loves hearing feedback like this. I will be sure to pass your kind words along to Josh. We always aim to make signing your auto and home insurance paperwork as smooth and stress-free as possible. We appreciate your business! Thanks again, Tom"
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Phyllis Cole

August 4, 2026

5  out of  5
rating by Phyllis Cole
"Devon was amazing, sent us all the information we would need in an email, he responded quickly and got the job done for us. We are delighted with the service he provided us. Our family insures all our cars and homes with State Farm and we also have life insurance with them. We highly recommend State Farm and Devon! Thank you! Phyllis"
We responded:
"Thank you, Phyllis, for sharing your wonderful experience with Devon and for your continued trust in us for your family's insurance needs. It's fantastic to hear that Devon was able to provide you with all the necessary information promptly and efficiently. Your recommendation means a lot, and we're grateful to have you as part of our State Farm family. We look forward to continuing to serve you with the same level of dedication and care."
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Remy R

August 3, 2026

5  out of  5
rating by Remy R
"Zach was great to work with. He made the whole process easy. Thank you for your assistance."
We responded:
"Thank you, Remy, for sharing your experience with us. It's wonderful to hear that Zach made the process easy for you. We appreciate your feedback and are committed to providing excellent service. Your satisfaction is our priority, and we're glad we could assist you effectively."
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Stephen Moss

July 31, 2026

5  out of  5
rating by Stephen Moss
"I had several questions about registering and insuring a vehicle in Michigan for my college age son who goes to school in Ann Arbor. Nick Vanhoose went above and beyond and was able to answer all my questions. He helped guide me through the Michigan laws and provided a quote for auto insurance and renters. Anyone who has a a student going to University of Michigan in Ann arbor would benefit greatly by working with Nick Vanhoose and the Tom Pelham State farm Insurance agency located right by the stadium."
We responded:
"Hi Stephen, thank you so much for the 5-star review! We are thrilled to hear that Nick Vanhoose went above and beyond to help you navigate Michigan laws. Providing clear answers on auto insurance and renters insurance for college students is exactly what we pride ourselves on. We love helping families with students attending the University of Michigan, and our office location right by the stadium makes it incredibly convenient. Welcome to the Ann Arbor community, and please let Nick or the rest of our team know if you ever need anything else! Thanks again, Tom"
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Christina Bishop

July 30, 2026

5  out of  5
rating by Christina Bishop
"Lindsey was a joy. She spent extra time with me and went above and beyond to assist me with my questions and handled my issues with compassion and patience. She has a phenomenal attitude and work ethic and did a fantastic job communicating."
We responded:
"Thank you for sharing your experience with Lindsey. It's wonderful to hear how she went above and beyond to assist you with your questions and handled your issues with such compassion and patience. Her phenomenal attitude and work ethic are truly valued, and we're delighted to know she communicated effectively with you. Your feedback is greatly appreciated and helps us continue to provide exceptional service."
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Dajeong Song

July 29, 2026

5  out of  5
rating by Dajeong Song
"Colter made the entire insurance process incredibly easy. He responded to every question very quickly, explained everything clearly, and handled every update accurately. As an international student buying my first car in the U.S., I had a lot of questions, and he was patient and helpful throughout the entire process. I really appreciated how fast and efficient everything was. Highly recommend working with Colter!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Colter made the insurance process easy and efficient for you. We understand how important it is to have clear communication, especially when navigating insurance for the first time in a new country. Your recommendation means a lot, and we're glad Colter could assist you with patience and expertise. If you have any more questions or need further assistance, we're here to help."
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Jennifer Nagel

July 29, 2026

5  out of  5
rating by Jennifer Nagel
"Josh was wonderful! Put me at ease in this process immediately! He was not pushy, which I appreciate more than anything!"
We responded:
"Thank you, Jennifer, for sharing your positive experience with Josh. It's great to hear that he made the process comfortable and pressure-free for you. We strive to provide a supportive and stress-free environment for all our clients. Your feedback is invaluable, and we're glad to know we met your expectations. If you have any further questions or need assistance, feel free to reach out."
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corey knieper

July 29, 2026

5  out of  5
rating by corey knieper
"Caleb made sure I had the paperwork needed ahead of time. I procrastinated calling for a lein add on and he made sure the bank had what they needed."
We responded:
"Thank you for sharing your experience with Caleb. It's great to hear that he ensured you had all the necessary paperwork and assisted with the lien add-on process. We appreciate your feedback and are pleased to know that our team could support you effectively. Your satisfaction is important to us, and we look forward to continuing to meet your insurance needs."
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morgan welke

July 29, 2026

5  out of  5
rating by morgan welke
"Caleb was an awesome agent and helped me get a lower price saving a ton! I used state farm ever since I could drive and then stepped away, so I’m happy to be back with them. Thanks Caleb!"
We responded:
"Thank you, Morgan, for sharing your experience with us! It's wonderful to hear that Caleb was able to assist you in finding a more affordable option. We're delighted to have you back with State Farm and appreciate your continued trust in our services. Your feedback is invaluable, and we're committed to providing you with the best possible support."
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erica hargrove

July 24, 2026

5  out of  5
rating by erica hargrove
"Wanted to share my experience with Chris today handling my life insurance polices for my children he was everything very respectful knowledgeable and helpful all in one both of my children were extremely happy to speak with such a great person while answering all the questions to their knowledge I would recommend this agency to more of my family and friends for all your needs car home and life insurance polices they will get you right at an reasonable price thank you again Chris for everything god bless!"
We responded:
"Thank you, Erica, for sharing your experience with Chris. It's wonderful to hear that he was able to assist you and your children with their life insurance policies in such a respectful and knowledgeable manner. We're delighted that your children felt comfortable and well-informed during the process. Your recommendation means a lot to us, and we're grateful for your trust in our agency for your insurance needs. Chris and the entire team appreciate your kind words and support."
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Brett Lafleur

July 24, 2026

5  out of  5
rating by Brett Lafleur
"Lindsey was helpful and was able to convey information in a proper and understandable manner."
We responded:
"Thank you, Brett, for sharing your positive experience. It's great to hear that Lindsey was able to assist you effectively and provide clear information. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
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Brent Host ether

July 22, 2026

5  out of  5
rating by Brent Host ether
"Tom Pelham helped me with auto insurance. He is a good salesman. He helped me with my complex needs for my vehicle."
We responded:
"Thank you, Brent, for sharing your experience. It's great to hear that the team was able to assist you with your auto insurance needs and address the complexities involved. Your feedback is appreciated, and we're glad to know you had a positive experience."
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Audrey Gomez

July 22, 2026

5  out of  5
rating by Audrey Gomez
"Josh was super helpful!. He went out of his way to explain things and get me deals. Thank you josh I appreciate the help!"
We responded:
"Thank you, Audrey, for sharing your experience! It's wonderful to hear that Josh was able to assist you effectively and provide valuable explanations and deals. Your feedback is greatly appreciated, and we're glad to know you had a positive experience with us."
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ganta prashanth

July 22, 2026

5  out of  5
rating by ganta prashanth
"Thank you, Josh, for the clear instructions and for taking the time to explain the bundle insurance options. I appreciate the helpful information and your assistance."
We responded:
"Thank you for sharing your positive experience with Josh. It's wonderful to hear that he provided clear instructions and helpful information about our bundle insurance options. Your feedback is greatly appreciated, and we're glad to know you found the assistance valuable."
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Ryan Frederick

July 21, 2026

5  out of  5
rating by Ryan Frederick
"Lindsey Roe is absolutely amazing. Lindsey is the epitome of what everyone should experience when dealing with customer service. Lindsey made me feel heard as well as making me feel as though she really had my best interest at heart. Thank you so much Lindsey."
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Lindsey made such a positive impact. She truly cares about our customers and works hard to ensure everyone feels heard, valued, and well taken care of.

We’ll be sure to share your feedback with Lindsey—it will mean a great deal to her. Thank you for trusting Tom Pelham State Farm. We appreciate the opportunity to serve you and look forward to being here whenever you need us!"
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Timothy

July 18, 2026

5  out of  5
rating by Timothy
"Josh was able to work with me to get the best price. He is through in his answer. Very good listner."
We responded:
"Thank you, Timothy, for sharing your experience. It's great to hear that Josh was able to assist you effectively and provide thorough answers. We appreciate your feedback and are glad to know you found the service attentive and helpful. Your satisfaction is important to us, and we look forward to continuing to meet your insurance needs."
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Richard Shi

July 17, 2026

5  out of  5
rating by Richard Shi
"Zach help me reviewing my auto coverage today. He is great in explaining policy details and helping me making wise decisions!"
We responded:
"Thank you, Richard, for sharing your experience with us. It's wonderful to hear that Zach was able to assist you effectively with your auto coverage review. We always aim to provide clear and helpful guidance to ensure our customers make informed decisions. Your feedback is greatly appreciated!"
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Justin Reid

July 17, 2026

5  out of  5
rating by Justin Reid
"Lindsey Roe was incredibly helpful to me this past week. She was very nice to talk to on the phone and exchange emails with. Thankful for the help getting my wife added to my auto policy with an explanation of a best way to do it for our needs. Thank you!"
We responded:
"Thank you, Justin, for sharing your positive experience with Lindsey. It's great to hear that she was able to assist you effectively and provide the guidance you needed for adding your wife to your auto policy. Your feedback is truly appreciated, and we're glad to have been able to meet your needs."
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Thamer Sartawi

July 16, 2026

5  out of  5
rating by Thamer Sartawi
"Lindsay was very responsive, the company helped me navigate state farm's.claim processing flawlessly.
Thank you much. I appreciated your quick turnaround and responsiveness to my claim"
We responded:
"Thank you for sharing your positive experience. It's wonderful to hear that Lindsay was able to assist you effectively and that you found the claim process smooth. Your feedback is greatly appreciated, and we're glad we could provide the quick and responsive service you needed."
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Illa Matic

July 16, 2026

5  out of  5
rating by Illa Matic
"I had excellent service from Lindsay she is awesome. You should give her a raise!"
We responded:
"Thank you for sharing your positive experience with Lindsay. It's wonderful to hear that she provided you with excellent service. Your feedback is greatly appreciated and will be shared with her. We value your input and look forward to continuing to meet your insurance needs."
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John Widman

July 14, 2026

5  out of  5
rating by John Widman
"I've always had a good experience here. The staff are knowledgeable, helpful, and courteous."
We responded:
"Thank you, John, for sharing your positive experience with us. It's wonderful to hear that our staff's knowledge and helpfulness have made a difference for you. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
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Mark Marrion

July 13, 2026

5  out of  5
rating by Mark Marrion
"Chris was fabulous!"
We responded:
"Thank you, Mark, for sharing your feedback! It's wonderful to hear that Chris provided you with such a fabulous experience. We appreciate your support and look forward to continuing to meet your insurance needs."
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Kevin Bergquist

July 10, 2026

5  out of  5
rating by Kevin Bergquist
"While I have not had much interaction with Tom, his staff is extremely helpful, knowledgeable, and, above all, kind. Xochitl, in particular, has been really great to work with. Within a week, I had some issues with a car accident, towing, and new car insurance. She was extremely responsive, explained some very complicated things in an easy-to-understand manner, and successfully fielded all of my questions — and there were MANY. I feel much better about my outcomes to these issues thanks to her guidance and caring. Well done, Xochitl!"
We responded:
"Thank you so much for your thoughtful review! We truly appreciate you taking the time to share your experience. I’m sorry to hear you had to deal with the stress of an accident and replacing your vehicle, but I’m so glad Xochitl was able to guide you through the process and make everything easier to understand.

Providing knowledgeable, responsive, and compassionate service is exactly what we strive for, and it means a great deal to know Xochitl delivered that experience. I’ll be sure to share your kind words with her—they’ll make her day!

Thank you for trusting the Tom Pelham State Farm team. We’re always here whenever you need us, and we look forward to serving you for many years to come!"
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James Chamberlain

July 7, 2026

5  out of  5
rating by James Chamberlain
"Caleb gave me great recommendations and provided me quick and easy instructions to get my new policy set up!"
We responded:
"Hi James—thank you so much for the 5-star review! We’re glad Caleb was able to help you find a great price and make setting up your new policy quick and easy. We truly appreciate your business and hope we can help anytime you need! Thanks again, Tom"