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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Belinda Terrell

March 13, 2026

5  out of  5
rating by Belinda Terrell
"They were very Awesome in answering my questions and anything else that I needed to know! Yeah"
We responded:
"Thank you, Belinda, for sharing your experience! It's wonderful to hear that all your questions were answered and that you found the support you needed. Your feedback is greatly appreciated."
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Breanna Cannon

March 12, 2026

5  out of  5
rating by Breanna Cannon
"This was my first time working with Zach, and I was really impressed. He was not only professional and knowledgeable, but also genuinely fun to talk to, which made the whole experience a lot more enjoyable. He took the time to look for discounts that others hadn’t found, and that alone showed me he actually cares about helping his clients. I really appreciated how helpful and easy to work with he was, and I’d definitely recommend him to anyone looking for a great insurance agent."
We responded:
"Thank you so much for sharing your experience with Zach. It's wonderful to hear how he made the process enjoyable and went the extra mile to find discounts for you. Your recommendation means a lot, and we're glad to know Zach's efforts made a positive impact. We appreciate your feedback and look forward to continuing to serve you."
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Victoria Lopez

March 11, 2026

5  out of  5
rating by Victoria Lopez
"Every experience I have had with this team has been professional, friendly and so incredibly comfortable! I have no worries when it comes time to ask questions or add to my policies. Colter, Tom and his team are the best! I am thankful for the ease they provide."
We responded:
"Thank you for the review! We appreciate it -Tom"
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Peter Fitz

March 10, 2026

5  out of  5
rating by Peter Fitz
"Tyler was a great help in getting me liability and workers comp insurance & sending my certs to the companies who needed them. Went above and beyond great service. 👍"
We responded:
"Thank you, Peter, for sharing your positive experience with us. It's wonderful to hear that Tyler was able to assist you effectively with your liability and workers comp insurance needs. Providing exceptional service is our priority, and we're glad Tyler went above and beyond to ensure everything was handled smoothly for you. Your feedback is greatly appreciated."
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Brent Clark

March 10, 2026

5  out of  5
rating by Brent Clark
"Always friendly and helpful spoke with Angel Mcgrif and she answered all my questions and was 100% nice on the phone. I recommend Tom Pelham insurance agency they're super people"
We responded:
"Thank you for the kind words Brent. We appreciate it! -Tom"
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Erik Carter

March 10, 2026

5  out of  5
rating by Erik Carter
"Miss Colter was very helpful.l, very understanding.Explaining with the insurance hold and the detailed really appreciate her patience and her kindness Miss Colter was very helpful ,very understanding."
We responded:
"Thank you, Erik, for sharing your experience. It's wonderful to hear that Miss Colter was able to assist you with such understanding and patience. Your feedback is greatly appreciated, and we're glad to know you felt supported throughout the process."
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Alexis Hackett

March 6, 2026

5  out of  5
rating by Alexis Hackett
"Awesome! They were able to handle my needs in 5 minutes!"
We responded:
"Thank you, Alexis, for sharing your experience! It's great to hear that we could meet your needs so efficiently. Your feedback is much appreciated, and we're glad to have been able to assist you promptly. If there's anything else you need, feel free to reach out."
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susan stripp

March 5, 2026

5  out of  5
rating by susan stripp
"Josh was very nice and very helpful, Devon was great as well."
We responded:
"Thank you, Susan, for sharing your positive experience with us. It's wonderful to hear that Josh and Devon were able to assist you so effectively. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Laura Burfield

March 5, 2026

5  out of  5
rating by Laura Burfield
"Caleb took care of all my insurance needs. He was professional and returned my phone calls in a timely matter. Thank you, Caleb. Very reasonable rates for my auto and home insurance. Thanks again."
We responded:
"Thank you, Laura, for sharing your experience. It's wonderful to hear that Caleb was able to assist you with your insurance needs and that you found our rates reasonable. We appreciate your feedback and your trust in us for your auto and home insurance."
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Patrick Duffy

March 5, 2026

5  out of  5
rating by Patrick Duffy
"Tom's team are still the best in town."
We responded:
"Thank you for the kind words Patrick we really appreciate it! Thanks again- Tom"
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jeff zilke

March 2, 2026

5  out of  5
rating by jeff zilke
"I had a great experience working with Colter. She is very knowledgeable and very efficient at helping customers with their needs."
We responded:
"Thank you, Jeff, for sharing your experience. It's wonderful to hear that Colter was able to assist you efficiently and with such expertise. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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tiffany manier

March 2, 2026

5  out of  5
rating by tiffany manier
"Xochitl helped me with questions that I had to compare my coverages for my current auto insurance plan. I appreciate her knowledge and kindness in this frustrating process. She provided good information that will help me with my auto insurance replacement decision. Thank you very much Xochitl you are a gem!"
We responded:
"Thank you so much for sharing your experience with us. It's wonderful to hear that Xochitl was able to assist you effectively with your auto insurance inquiries. We understand how important it is to have clear and helpful information when making such decisions, and we're glad she could provide that for you. Your kind words mean a lot to us, and we'll be sure to pass along your appreciation to Xochitl."
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Greg Miller

February 28, 2026

5  out of  5
rating by Greg Miller
"I had a great experience with Colter. I usually dread shopping for insurance, especially the calls and back-and-forth. But working with Colter was a refreshing change. She was patient, explained everything in a way that actually made sense to me, and never made the conversation feel overwhelming or pressured. Really appreciated how simple she made it."
We responded:
"Thank you, Greg, for sharing your experience. It's wonderful to hear that Colter was able to make the process smooth and understandable for you. We strive to provide clear and pressure-free service, and your feedback reassures us that we're on the right track. Your appreciation means a lot to us."
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Anthony Hill

February 27, 2026

5  out of  5
rating by Anthony Hill
"The agent Colter was incredibly knowledgeable and made the process incredibly quick. We even bonded over our shared love for McDonald’s."
We responded:
"Thank you, Anthony, for sharing your experience with Colter. It's wonderful to hear that he was able to assist you efficiently and that you both found a common interest along the way. Your feedback is greatly appreciated, and we're glad to know you had such a positive experience with our team."
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Tara Nuss

February 27, 2026

5  out of  5
rating by Tara Nuss
"I had an amazing experience. It was an easy and straightforward process. Colter who helped me in the process was fantastic. She was so sweet and professional."
We responded:
"Thank you, Tara, for sharing your experience. It's wonderful to hear that Colter made the process easy and straightforward for you. We're glad to know you found her assistance both sweet and professional. Your feedback is greatly appreciated and helps us continue to provide excellent service."
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Lourdes Foster

February 27, 2026

5  out of  5
rating by Lourdes Foster
"Switched over my insurance to Statefarm with significant savings and excellent customer service from Colter Foster! Thank you Colter!"
We responded:
"Thank you, Lourdes, for sharing your experience! It's wonderful to hear that Colter provided excellent customer service and helped you achieve significant savings by switching to State Farm. Your feedback is greatly appreciated, and we're delighted to have you with us."
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Kayla Gradisher

February 27, 2026

5  out of  5
rating by Kayla Gradisher
"Xochitl helped me with insurance"
We responded:
"Thank you, Kayla, for sharing your positive experience. It's wonderful to hear that Xochitl was able to assist you with your insurance needs. Your feedback is greatly appreciated, and we're glad to know you had a great experience with our team. If there's anything else we can do for you, feel free to let us know."
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Sarah Brookwood

February 27, 2026

5  out of  5
rating by Sarah Brookwood
"After shopping around for insurance I decided to go with State Farm. Thank you Xochitl!"
We responded:
"Thank you for choosing us, Sarah! We're delighted to hear that Xochitl was able to assist you in finding the right insurance. Your feedback is greatly appreciated, and we're here to help whenever you need us."
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Kenzie

February 27, 2026

5  out of  5
rating by Kenzie
"Colter is amazing!! Appreciate her"
We responded:
"Kenzie, Thank you for the kind feedback for Colter. We appreciate you trusting our team with your Insurance needs. "
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Candice Barfield

February 27, 2026

5  out of  5
rating by Candice Barfield
"Colter was very knowledgeable, patient, trustworthy, and swift with handling my claim. She provided me with great peace of mind, and made the process very easy. Insurance is very confusing and it was so nice to be assisted by someone who genuinely made it feel like a walk in the park. Thank you for the excellent service, Colter!"
We responded:
"Thank you, Candice, for sharing your experience with us. It's wonderful to hear that Colter was able to provide you with knowledgeable and patient assistance, making the claims process smooth and reassuring. Your feedback is greatly appreciated, and we're glad to know that you felt at ease throughout the process. Your satisfaction is important to us, and we're here to help whenever you need it."
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Rodney Pearson

February 27, 2026

5  out of  5
rating by Rodney Pearson
"Colter was AMAZING! Finding a reliable insurance agent can be tough. She made this whole process very simple. If you want someone to give great service and treat you with the utmost respect, look no further than Colter!!!"
We responded:
"Thank you, Rodney, for sharing your experience with Colter. It's wonderful to hear that she made the process simple and provided you with great service and respect. Your feedback is greatly appreciated, and we're delighted to have met your expectations."
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EJ Sajous

February 27, 2026

5  out of  5
rating by EJ Sajous
"colter was amazing. Highly recommended!!!"
We responded:
"Thank you for sharing your experience with Colter. It's wonderful to hear that you had such a positive interaction. Your recommendation means a lot to us, and we're glad to have been able to assist you."
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Ebubechukwu Nnodim

February 27, 2026

5  out of  5
rating by Ebubechukwu Nnodim
"I recently worked with Xochitl and was very pleased with her customer service. She was attentive and made sure she didn’t leave any stone un-turned. I usually get an average to below average experience when dealing with insurance folks, so it was a breath of fresh air dealing with Xochitl. She made sure I was in good hands. 5 Stars!"
We responded:
"Thank you for sharing your experience with us. It's wonderful to hear that Xochitl provided you with attentive and thorough service. We strive to ensure our clients feel well taken care of, and it's great to know she made a positive impact. Your feedback is greatly appreciated, and we're glad to have exceeded your expectations."
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Drew

February 27, 2026

5  out of  5
rating by Drew
"Xochitl was absolutely wonderful to work with. She helped me through an insurance claim for my business and made what could have been a stressful, overwhelming process feel manageable and straightforward. She was knowledgeable, responsive, and incredibly patient every step of the way. She took the time to explain everything clearly, stayed on top of the details, and made sure nothing slipped through the cracks. I always felt like she genuinely cared about getting the best outcome for me and my business. I’m very grateful for her guidance and professionalism, and I wouldn’t hesitate to recommend Xochitl to anyone who needs help navigating an insurance claim."
We responded:
"Thank you so much for sharing your experience with Xochitl. It's wonderful to hear how she made the insurance claim process manageable and straightforward for you. Her dedication to providing knowledgeable, responsive, and patient service is something we truly value. We're glad she could guide you effectively and ensure the best outcome for your business. Your recommendation means a lot to us, and we appreciate your trust in our team."
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Jacob Mcgill

February 26, 2026

5  out of  5
rating by Jacob Mcgill
"They have always taken very good care of me at that agency. Zack and the rest of the people that work there are very nice and go out of there way to help people get the insurance they need."
We responded:
"Thank you for the kind words and taking time to leave a Google review! We greatly appreciate it! Thank you for your business and if you ever need anything call us anytime! Thanks again -Tom"