State Farm® Insurance Agent Tom Pelham
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
erica hargrove
July 24, 2026
"Wanted to share my experience with Chris today handling my life insurance polices for my children he was everything very respectful knowledgeable and helpful all in one both of my children were extremely happy to speak with such a great person while answering all the questions to their knowledge I would recommend this agency to more of my family and friends for all your needs car home and life insurance polices they will get you right at an reasonable price thank you again Chris for everything god bless!"
"Thank you, Erica, for sharing your experience with Chris. It's wonderful to hear that he was able to assist you and your children with their life insurance policies in such a respectful and knowledgeable manner. We're delighted that your children felt comfortable and well-informed during the process. Your recommendation means a lot to us, and we're grateful for your trust in our agency for your insurance needs. Chris and the entire team appreciate your kind words and support."
Brett Lafleur
July 24, 2026
"Lindsey was helpful and was able to convey information in a proper and understandable manner."
"Thank you, Brett, for sharing your positive experience. It's great to hear that Lindsey was able to assist you effectively and provide clear information. Your feedback is greatly appreciated and helps us continue to deliver excellent service."
Brent Host ether
July 22, 2026
"Tom Pelham helped me with auto insurance. He is a good salesman. He helped me with my complex needs for my vehicle."
"Thank you, Brent, for sharing your experience. It's great to hear that the team was able to assist you with your auto insurance needs and address the complexities involved. Your feedback is appreciated, and we're glad to know you had a positive experience."
Audrey Gomez
July 22, 2026
"Josh was super helpful!. He went out of his way to explain things and get me deals. Thank you josh I appreciate the help!"
ganta prashanth
July 22, 2026
"Thank you, Josh, for the clear instructions and for taking the time to explain the bundle insurance options. I appreciate the helpful information and your assistance."
Ryan Frederick
July 21, 2026
"Lindsey Roe is absolutely amazing. Lindsey is the epitome of what everyone should experience when dealing with customer service. Lindsey made me feel heard as well as making me feel as though she really had my best interest at heart. Thank you so much Lindsey."
"Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that Lindsey made such a positive impact. She truly cares about our customers and works hard to ensure everyone feels heard, valued, and well taken care of.
We’ll be sure to share your feedback with Lindsey—it will mean a great deal to her. Thank you for trusting Tom Pelham State Farm. We appreciate the opportunity to serve you and look forward to being here whenever you need us!"
Timothy
July 18, 2026
"Josh was able to work with me to get the best price. He is through in his answer. Very good listner."
"Thank you, Timothy, for sharing your experience. It's great to hear that Josh was able to assist you effectively and provide thorough answers. We appreciate your feedback and are glad to know you found the service attentive and helpful. Your satisfaction is important to us, and we look forward to continuing to meet your insurance needs."
Richard Shi
July 17, 2026
"Zach help me reviewing my auto coverage today. He is great in explaining policy details and helping me making wise decisions!"
"Thank you, Richard, for sharing your experience with us. It's wonderful to hear that Zach was able to assist you effectively with your auto coverage review. We always aim to provide clear and helpful guidance to ensure our customers make informed decisions. Your feedback is greatly appreciated!"
Justin Reid
July 17, 2026
"Lindsey Roe was incredibly helpful to me this past week. She was very nice to talk to on the phone and exchange emails with. Thankful for the help getting my wife added to my auto policy with an explanation of a best way to do it for our needs. Thank you!"
"Thank you, Justin, for sharing your positive experience with Lindsey. It's great to hear that she was able to assist you effectively and provide the guidance you needed for adding your wife to your auto policy. Your feedback is truly appreciated, and we're glad to have been able to meet your needs."
Thamer Sartawi
July 16, 2026
"Lindsay was very responsive, the company helped me navigate state farm's.claim processing flawlessly.
Thank you much. I appreciated your quick turnaround and responsiveness to my claim"
"Thank you for sharing your positive experience. It's wonderful to hear that Lindsay was able to assist you effectively and that you found the claim process smooth. Your feedback is greatly appreciated, and we're glad we could provide the quick and responsive service you needed."
Illa Matic
July 16, 2026
"I had excellent service from Lindsay she is awesome. You should give her a raise!"
"Thank you for sharing your positive experience with Lindsay. It's wonderful to hear that she provided you with excellent service. Your feedback is greatly appreciated and will be shared with her. We value your input and look forward to continuing to meet your insurance needs."
John Widman
July 14, 2026
"I've always had a good experience here. The staff are knowledgeable, helpful, and courteous."
"Thank you, John, for sharing your positive experience with us. It's wonderful to hear that our staff's knowledge and helpfulness have made a difference for you. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Mark Marrion
July 13, 2026
"Chris was fabulous!"
"Thank you, Mark, for sharing your feedback! It's wonderful to hear that Chris provided you with such a fabulous experience. We appreciate your support and look forward to continuing to meet your insurance needs."
Kevin Bergquist
July 10, 2026
"While I have not had much interaction with Tom, his staff is extremely helpful, knowledgeable, and, above all, kind. Xochitl, in particular, has been really great to work with. Within a week, I had some issues with a car accident, towing, and new car insurance. She was extremely responsive, explained some very complicated things in an easy-to-understand manner, and successfully fielded all of my questions — and there were MANY. I feel much better about my outcomes to these issues thanks to her guidance and caring. Well done, Xochitl!"
"Thank you so much for your thoughtful review! We truly appreciate you taking the time to share your experience. I’m sorry to hear you had to deal with the stress of an accident and replacing your vehicle, but I’m so glad Xochitl was able to guide you through the process and make everything easier to understand.
Providing knowledgeable, responsive, and compassionate service is exactly what we strive for, and it means a great deal to know Xochitl delivered that experience. I’ll be sure to share your kind words with her—they’ll make her day!
Thank you for trusting the Tom Pelham State Farm team. We’re always here whenever you need us, and we look forward to serving you for many years to come!"
James Chamberlain
July 7, 2026
"Caleb gave me great recommendations and provided me quick and easy instructions to get my new policy set up!"
"Hi James—thank you so much for the 5-star review! We’re glad Caleb was able to help you find a great price and make setting up your new policy quick and easy. We truly appreciate your business and hope we can help anytime you need! Thanks again, Tom"
Keegan
July 6, 2026
"Met Devon out on the golf course and he was very helpful and answered all the questions about my policies with another State Farm branch, and even walked me through some processes I was unfamiliar with. They can have my business any day!"
"Thank you for sharing your experience, Keegan. It's great to hear that Devon was able to assist you so effectively on the golf course. We're pleased to know he answered all your questions and guided you through the processes. Your feedback is greatly appreciated, and we're glad to have earned your trust and business."
JRV 222
July 3, 2026
"Lindsey Roe went out of her way to take care of us, after the development office decided we weren't worth keeping. Salute!"
"Thank you for sharing your experience with us. It's wonderful to hear that Lindsey provided such exceptional service. We truly appreciate your feedback and are glad to know that you felt well taken care of. Your satisfaction is important to us, and we're here to assist you whenever you need."
Dwight Pitter
July 1, 2026
"I worked with Colter Foster and found her extremely helpful in helping me find the best option at a discounted price"
"Thank you, Dwight, for sharing your experience with us. It's wonderful to hear that Colter Foster was able to assist you in finding the best option at a discounted price. We truly appreciate your feedback and are delighted to know you had a positive experience. Your satisfaction is our priority, and we look forward to continuing to serve your insurance needs."
Latishia Robinson
June 30, 2026
"Mr Josh was awesome, he was patient, understanding, and kind. He made sure to put all my information in for everything Business, home, motorcycle, and vehicle. He got me awesome discounts and Savings. Thanks Josh"
"Thank you, Latishia, for sharing your experience. It's wonderful to hear that Josh was able to assist you with such care and attention. We're glad he could help you with your insurance needs and secure great discounts and savings. Your feedback is greatly appreciated."
Baran Demir
June 25, 2026
"I recently decided to move my auto insurance to State Farm and also purchase homeowners insurance. I had the pleasure of working with Caleb, and he was outstanding throughout the entire process.
Caleb was extremely helpful and took the time to explain all the coverage options and details in a way that was easy to understand. More importantly, he was incredibly responsive. Whenever I had a question or needed clarification, he was quick to respond and always made sure I had the information I needed.
I was also working under a very tight timeline to close on my house, and Caleb went above and beyond to make sure everything was completed on time. He made what could have been a very stressful process feel smooth and manageable.
It's refreshing to receive such excellent customer service from an insurance company. Caleb made the transition seamless, and I feel confident knowing I have someone I can easily reach whenever I need assistance.
Thanks a lot, Caleb! Keep up the great work!"
"Thank you so much for sharing your experience with us. It's wonderful to hear that Caleb was able to provide you with such outstanding service during your transition to State Farm for both auto and homeowners insurance. We understand how important it is to have clear communication and timely assistance, especially under tight timelines, and we're glad Caleb could make the process smooth and manageable for you. Your confidence in our service means a lot, and we appreciate your kind words. We look forward to continuing to meet your insurance needs."
Beruk Lessanework
June 25, 2026
"Got renters insurance and Caleb was really helpful in the whole process"
"Thank you, Beruk, for sharing your experience with us. It's wonderful to hear that Caleb was able to assist you effectively with your renters insurance. We appreciate your feedback and are delighted to know you had a positive experience. Your satisfaction is important to us, and we're here to help with any future insurance needs."
plainocountry11
June 22, 2026
"Very easy! Very fast! Very knowledgeable!"
"Thank you for sharing your positive experience! It's wonderful to hear that you found the process easy, fast, and that our team was knowledgeable. Your feedback is greatly appreciated and motivates us to continue providing excellent service."
Sarah Steinberg
June 22, 2026
"Really appreciate the excellent customer service at this State Farm office. And a special shoutout to Lindsey Roe, who went above and beyond to help me straighten out some billing questions. Highly recommend!"
"Sarah,
Thank you so much, for your five-star review! We truly appreciate you choosing Tom Pelham State Farm in Ann Arbor for your insurance needs. Providing excellent customer service and making sure our customers understand their coverage and billing questions is always our top priority.
I’m especially glad to hear that Lindsey Roe went above and beyond to help you and provided the caring, personalized service we strive for every day. I’ll make sure she receives your kind words.
Thank you again for your trust and recommendation. We are grateful to be your local State Farm insurance agency in Ann Arbor and look forward to helping you with your auto insurance, home insurance, life insurance, and financial service needs for many years to come!"
David Lamberjack
June 19, 2026
"I have had a very easy time getting all of my vehicles and home insured over the years. Just recently Lindsey Roe helped me insure a new to me motorcycle and she was very kind and helpful."
"Thank you, David, for sharing your experience with us. It's wonderful to hear that Lindsey was able to assist you with insuring your motorcycle and that you found the process easy and helpful. We appreciate your trust in us for your insurance needs over the years. Your feedback is greatly valued."
Ignite Three
June 18, 2026
"He was very attentive and crafted a wonderful policy. It was done quickly and efficiently."
"Thank you for sharing your positive experience. It's great to hear that the policy was crafted quickly and efficiently to meet your needs. Your feedback is greatly appreciated."